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Townsquare Interactive

4.4
(4992 reviews)

Business Details

200 South College Street, Charlotte, NC
28202, United States
(855) 463-5490
https://townsquareinteractive.com/

About

Internet Marketing ServiceMarketing ConsultantInternet Marketing Agency
The Townsquare Business Management Platform is an all-in-one tool for small business growth that helps you find new customers, convert leads, and save time. We’ve got your back when it comes to building your business, and our people are passionate about helping small-town business owners compete and win.

Location

Townsquare Interactive
200 South College Street, Charlotte, NC
28202, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed

Reviews

4.4
4,992 reviews
5 stars
4,118
4 stars
110
3 stars
34
2 stars
49
1 star
681
  • OS
    Office Staff
    1 day ago
    5.0
    We’re just getting to start the onboarding process with Townsquare, but so far the experience has been great. Their team has been professional, responsive, and very helpful throughout the informational meeting and we are getting ready for the onboarding process next week. They’ve taken the time to answer our questions and make everything easy to understand. We’re excited to continue working with them and see the results from their marketing efforts for our business.
  • JR
    Jacob Rhodes
    1 day ago
    5.0
    Dakota was extremely professional, knowledgeable, and easy to work with throughout the entire process. He took the time to explain everything clearly, answered all of our questions, and never made us feel pressured. The onboarding and setup process for our business has been smooth so far, and we’re excited to move forward with Townsquare. Appreciate the responsiveness and professionalism — looking forward to working together long term.
  • MO
    Main Office
    4 days ago
    1.0
    STOP & READ THIS. Avoid this company like a plague. They’re scammers who lie to you to get you sign up, sounding great on the phone, but those reviews across every platform like BBB, Yelp, Glassdoor, trust pilot, even on Reddit, are true. They don’t refund or let you out of 6 month agreement. $400 a month for nothing. I found the bad reviews just a week after signing before my onboarding call, and asked for references from satisfied clients, since they claim to have 25,000, they refused. “Said they’re not going to reach out to their client & bother them in the middle of a workday for references,” I asked even just to send an email asking if I could reach out to them, but no. It was clear they’re hiding something. Then they also said the bad reviews on the Better Business Bureau and Yelp are there because they don’t pay them to get rid of them??? Lying again. The second you question them, their reviews online, or doubt their services it’s like a flip of switch with customer service. They just argue with you about all the reviews online saying they’re all fake. They refuse to provide references. They use Duda instead of Wordpress claiming it’s superior, it’s not. Something in my gut said to beware of this company. I’m sure glad I was right. Do not sign with them unless you don’t value your business
  • MW
    Modern Windows
    5 days ago
    5.0
    Ayla and Sophie have been incredibly patient, professional, and supportive throughout my entire decision-making process. For over a year, they consistently checked in without ever being pushy, which truly stood out—especially in a world full of constant spam calls and aggressive sales tactics. They were always kind, informative, and took the time to clearly explain every step of the process, making everything easy to understand. Their dedication and customer service made me feel confident in my decision, and I’ve officially signed up with them. I’m genuinely looking forward to working together and highly appreciate their persistence, transparency, and professionalism.
  • HT
    Hunter Tooley
    5 days ago
    2.0
    I’ve really tried to give Townsquare a chance. I’ve been using them for 4 months now. I originally stated using them because they told me time and time again 2-3 months and I would be on the top of Google. It’s month 4 and I’m lower and ranking lower than before. From my personal experience I don’t believe it’s worth it. I don’t generate enough work from them to even cover my monthly fee to them so feels like I’m trapped. Just wanted to share my insights. The picture I posted shows my dashboard. I’ve got 12 lifetime submissions and 90% are scam

Frequently Asked Questions About Townsquare Interactive

What services does Townsquare Interactive offer to help small businesses grow?

Townsquare Interactive offers services including Website Management, Search Engine Optimization, Reputation Monitoring, Digital Advertising, Social Media Marketing, Website Design, Online Business Listings, and Customer Targeting to support small business growth.

Where is Townsquare Interactive located?

Townsquare Interactive is located at 200 South Tryon Street, Suite 400, Charlotte, NC 28202, USA.

Brand Certified Facts from Townsquare Interactive

This information is certified by Townsquare Interactive and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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