Business Details
About
Internet Marketing ServiceMarketing ConsultantInternet Marketing Agency
The Townsquare Business Management Platform is an all-in-one tool for small business growth that helps you find new customers, convert leads, and save time. We’ve got your back when it comes to building your business, and our people are passionate about helping small-town business owners compete and win.
Location
Hours
Reviews
4.4
4,853 reviews
5 stars
3,996
4 stars
109
3 stars32
2 stars46
1 star
670
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the helpfulness and professionalism of staff, many reported poor communication and unresponsiveness after initial sign-ups.
Service Quality
Numerous reviews highlighted dissatisfaction with the effectiveness of services, particularly in generating leads and delivering promised results.
Transparency Issues
Several customers expressed concerns about billing practices and a lack of clarity regarding service ownership and cancellation policies.
Mixed Experiences
There were both positive and negative experiences shared, with some customers feeling supported and others feeling misled or scammed.
- MDMike Dearing1 day ago5.0I have a 2018 F350 four door dually. This has been a work truck/ farm truck. The paint was swirled pretty badly and it had a ton of scratches on it. They made sure to call me once they were finished washing it and let me know they weren’t sure they would be able to get it to the expectations they wanted to meet. I understood exactly what they were saying. I asked them to do the best they could. Wow !! When I showed up to pick my truck up it looked better than it had in several years ! They met and exceeded my expectations completely! I was so happy with their work I had them do my wife’s truck also !! Thank you guys for all the hard work and effort you guys put into our trucks. I will recommend you guys to everyone!
- DFDennis Fasano3 days ago1.0Would not recommend this company at all if your looking to increase your website or think you will Gain lead generation! I hired them for my construction company and after spending $5,000 I actually decreased in google organic ranking compared to my old website. I spent over $2,000 of that 5,000 on ads with them through Facebook and local geo tagging and never even received a single lead. They are going to put you into a nice looking website that’s very generic and once it’s set you don’t hear much from them on ways they are updating and building better ranking. If you’re looking to waste your money and not gain any leads at all then I would recommend. As someone who has minimal experience in marketing my own Facebook ads convert better! They also over charged me over $900 and it took them over a month to get me my refund!
- RDRobert D3 days ago1.0I joined Town square in hopes on believing them improving my ranking and Google search with their website they designed. Google suspended my website from searches because they never verified it and I was paying months on fees for them to regulate and upkeep. Another company did a search and they couldn't find me it's how I found out. So I canceled my membership.
- TWtim weaver6 days ago2.0What was promised was not done the company gives you to run around about what they’re capable of doing while steady charging you for the servic I watched them play with my website for three months with no results from nothing I was told to invest more money into the service to get a better result. Sounds like something a scammer would say.
- GBGary BurnsDec 24, 20255.0Mason at Townsquare was extremely helpful and patient when presenting their services to me. I am not the most savvy person when it comes to advertising and such, but he took his time to answer all my questions, not just by answering, but shared his computer screen and presented examples of the products he was making available. So far, they have done everything they said they would do. I am looking forward to working with them in the future.
Frequently Asked Questions About Townsquare Interactive
What services does Townsquare Interactive offer to help small businesses grow?
Townsquare Interactive offers services including Website Management, Search Engine Optimization, Reputation Monitoring, Digital Advertising, Social Media Marketing, Website Design, Online Business Listings, and Customer Targeting to support small business growth.
Where is Townsquare Interactive located?
Townsquare Interactive is located at 200 South Tryon Street, Suite 400, Charlotte, NC 28202, USA.
What are the business hours for Townsquare Interactive?
Townsquare Interactive operates from Monday to Friday, 8:30 AM to 5:30 PM, and is closed on Saturdays and Sundays.
Which payment options does Townsquare Interactive accept?
They accept American Express, Discover, MasterCard, and Visa payment options.
How can I contact Townsquare Interactive for marketing inquiries?
You can reach Townsquare Interactive via email at marketing@townsquareinteractive.com or by phone at +1 855-463-5490.
Is there an online option to request a demo from Townsquare Interactive?
Yes, you can request a demo online at https://townsquareinteractive.drift.click/t/gmb-request-demo.
Which social media platforms can I follow Townsquare Interactive on?
You can follow Townsquare Interactive on Facebook at https://www.facebook.com/TownsquareInteractive/ and on Twitter with the handle @TS_Interactive.
Are there any notable nearby landmarks near Townsquare Interactive’s office?
Yes, Townsquare Interactive is near Mgra 200 South Tryon, a landmark and historical building that also functions as a concert venue.
What dining options are nearby Townsquare Interactive for business lunch meetings?
Nearby dining options include McCormick & Schmick’s Seafood & Steaks, an American seafood and steakhouse restaurant, and Gotcha Matcha & Espresso, a coffee shop and cafe.
Which nearby businesses offer professional and financial services customers might find useful?
Nearby professional and financial service providers include North Highland (professional services), Eliassen Group (employment agencies), Columbus Nova MB (financial service and real estate investment), and Deutsche Bank (bank and financial services).