Astound | Millersville

4.0
650 reviews

About

Internet Service ProviderTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyElectronic Parts SupplierCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support. We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.

Location

Astound | Millersville
406 Headquarters Drive, Millersville, MD
21108, United States

Hours

Reviews

4.0
650 reviews
5 stars
456
4 stars
21
3 stars
7
2 stars
17
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the technicians for being friendly, professional, and knowledgeable, particularly highlighting Alexis and Bryant for their excellent service.

Installation Efficiency

Customers frequently noted quick and efficient installation processes, with several technicians completing setups in under 30 minutes.

Customer Service Issues

Some reviews expressed frustration with customer service, citing long wait times and difficulties in resolving billing issues or contacting support.

Overall Satisfaction

While many reviews were positive, there were also significant complaints about inconsistent service and connectivity issues, indicating a mixed overall customer satisfaction.
  • DD
    Daijah Daij
    1 day ago
    5.0
    Alexis is awesome! Came in and got our wifi set up quick and easy. Thank you!
  • JK
    Joyce K
    3 days ago
    2.0
    been a customer 15+years. recently bill ballooned $50.00 trying to get customer support to help lower the rate is taking hours . promised a call back but none after 2 hours. very unhappy customer
  • CW
    caress williams
    Dec 19, 2025
    5.0
    The lady that came today fast easy in and out everything works
  • CC
    Cathy
    Dec 18, 2025
    5.0
    The technician was very friendly and professional. She took care of setting everything up for us. She was great
  • DL
    DIANA KATHERINE BERJAN LATORRE
    Dec 2, 2025
    5.0
    Muy buenas promociones y excelente atención por parte del equipo de instalación. Gracias a Alexis por su cordialidad y buen servicio.

Frequently Asked Questions About Astound | Millersville

Does Astound offer a price lock?

Yes, Astound offers a 2 year price lock on any speed.

Do I need a contract to get internet services?

Astound Broadband does not require a mandatory contract for internet services.