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Internet Service ProviderTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyElectronic Parts SupplierCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support.
We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.
Location
Hours
Reviews
4.0
648 reviews
5 stars
455
4 stars
21
3 stars7
2 stars
16
1 star
149
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the technicians for being friendly, professional, and knowledgeable, particularly highlighting Alexis and Bryant for their excellent service.
Installation Efficiency
Customers frequently noted quick and efficient installation processes, with several technicians completing setups in under 30 minutes.
Customer Service Issues
Some reviews expressed frustration with customer service, citing long wait times and difficulties in resolving billing issues or contacting support.
Overall Satisfaction
While many reviews were positive, there were also significant complaints about inconsistent service and connectivity issues, indicating a mixed overall customer satisfaction.
- CWcaress williamsDec 19, 20255.0The lady that came today fast easy in and out everything works
- CCCathyDec 18, 20255.0The technician was very friendly and professional. She took care of setting everything up for us. She was great
- UGUnika GallowayDec 10, 20251.0Worst customer service ever!
- DLDIANA KATHERINE BERJAN LATORREDec 2, 20255.0Muy buenas promociones y excelente atención por parte del equipo de instalación. Gracias a Alexis por su cordialidad y buen servicio.
- JJJulie JenningsNov 26, 20255.0Mark was extremely helpful. I've had dragging service for a long time. He explained in detail what was going on with my connection and swapped out cables, inside and out, along with my modem. He followed up to let me know techs will be in the area this weekend to fix the additional issues outside. Thank you for your help!
Frequently Asked Questions About Astound | Millersville
Does Astound offer a price lock?
Yes, Astound offers a 2 year price lock on any speed.
Do I need a contract to get internet services?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem/router?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
Learn more: https://www.astound.com/support/internet/bring-your-own-modem/
How long does it take for services to be installed at my home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligible for self-installation then services can be activated as soon as you move in.
Read our full Astound Broadband moving checklist: https://www.astound.com/support/internet/moving-checklist/
Does Astound offer self installation?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment. Learn more: https://www.astound.com/support/internet/self-installation-guide/
What internet speeds does Astound offer?
Astound offers a number of speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Learn more: https://www.astound.com/internet/
Is fiber internet available with Astound Broadband?
Yes! Astound’s fiber powered network is available in select locations with speeds up to 5 Gig. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth. Learn more: https://www.astound.com/internet/gig/
What wireless home internet services are available?
Astound Broadband offers a number of wireless home internet services to best fit your needs. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology.
Learn more: https://www.astound.com/internet/wifi/
Does Astound offer internet security?
Yes, you can access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management – all managed by one easy to use mobile app.
Learn more: https://www.astound.com/internet/wifi/security/
What is Astound Mobile?
Astound Mobile is the newest product offering from award-winning Astound Broadband. Riding on one of the most powerful networks with fast and reliable 5G service in all 50 states and US Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), you can stream, browse, talk and text with confidence. Astound Mobile provides flexibility that allows you to pick and choose the services that best align with your needs. Astound provides the superfast speed combination of home internet and mobile services that are fully capable and ready to handle your every streaming video/audio, gaming, social media and web surfing need. Choose from individual data plans as low as $15/mo/line.
See our pricing, plans and promotions: https://www.astound.com/mobile/plans-and-pricing/
What type of data plans does Astound Mobile offer?
Astound Mobile provides several options so you can choose a plan that works best for your household including 1.5 GB, 3 GB, Unlimited, and Unlimited+ for HD video streaming.
Can I bundle my internet and mobile services?
Yes! Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle.
Build your perfect plan: https://www.astound.com/shop/build-a-plan/
What TV packages are available with Astound?
Astound TV packages give you the power to choose the entertainment that’s right for you. Choose from one of our carefully curated packages. We offer popular networks for whatever you’re into – local broadcast, sports, music, news, movies, the works—Astound TV has you covered. To see what packages are available and the channel lineup, check your address to reveal TV packages that are available at your home.
Learn more: https://www.astound.com/tv/packages/
Can I stream TV apps with Astound?
Yes! Stream all your favorite entertainment in one place on the most popular streaming apps including Prime Video, Netflix, Hulu, and Max.
What is the Astound TV+ app?
Astound TV+ is our TV app that lets you turn your phone/tablet/devices into a TV. Enjoy streaming of live TV, On Demand and cloud DVR recordings (via My Shows folder) on your personal device as part of your subscription to our TV & Internet service.
Learn more: https://www.astound.com/tv/astound-tv-plus/
Does Astound offer a price lock for internet services?
Yes, Astound offers a 2 year price lock on any speed.
Is a contract required to get internet services from Astound?
No, Astound Broadband does not require a mandatory contract for internet services.
Can I use my own modem or router with Astound services?
Yes, you can bring your own modem/router for speeds up to 1500 Mbps. For speeds above 1 gig, refer to recommended equipment guidelines.
What internet speeds are available through Astound?
Astound offers internet speeds including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig, depending on your location.
Does Astound provide fiber internet service?
Yes, fiber-powered internet with speeds up to 5 Gig is available in select locations.
What are Astound | Millersville's business hours?
Astound | Millersville is open Monday through Friday from 8:00 AM to 12:00 PM and 1:00 PM to 4:30 PM. It is closed on Saturdays and Sundays.
Where is Astound | Millersville located?
Astound | Millersville is located at 406 Headquarters Drive, #201, Millersville, MD 21108, USA.
Can I bundle internet and mobile services at Astound?
Yes, Astound offers bundling options to build the perfect plan that fits your needs with both internet and mobile services.
What nearby places can help me find Astound | Millersville?
Astound | Millersville is near Broadstripe - An Anne Arundel Broadband Company and North Arundel Cable TV, which are well-known telecommunications providers you can use as landmarks.
What nearby community services are close to Astound | Millersville?
Nearby you can find God's Glorious Church and Inferno Dance, which offer community engagement opportunities before or after visiting Astound.
Are there nearby home improvement and repair services near Astound | Millersville?
Yes, Bob's Glass and Window Repair and The Deck and Fence Company are close by if you need home repair or improvement services while visiting the area.