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Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support.
We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.
Location
Hours
Reviews
3.9
637 reviews
5 stars
445
4 stars
21
3 stars7
2 stars
16
1 star
148
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the technicians for their professionalism, friendliness, and efficiency during installation and troubleshooting.
Customer Support
There were significant complaints about the difficulty in reaching customer service and issues with billing and service interruptions.
Installation Experience
Most reviews highlighted a smooth and quick installation process, with technicians like Alexis receiving high marks for their thoroughness and helpfulness.
Service Reliability
Several customers reported ongoing issues with service interruptions and inconsistent internet connectivity, leading to dissatisfaction.
Billing Issues
Customers expressed frustration over billing inconsistencies and difficulties in canceling services, indicating a need for improvement in this area.
- BBBellaBeauty2 days ago5.0My technician was very knowledgeable and kind. I was very happy to just have wifi, so I’m glad that she made my experience easy and comfortable!
- RTRick Van TasselNov 14, 20255.0Mark just left after installing Internet service. Extremely pleased with the professional install. Responded to all questions/concerns. Highly recommend!
- ICI am ContentNov 8, 20254.0I had an issue with a billing situation but after a contacting Jackie S. the issue was resolved. I’m glad I reached out to them and it’s nice to know there are still local companies out there that prioritize customer service.
- CHChris HoaglandNov 4, 20255.0Alexis was super helpful and made sure we were set up with everything we needed. She accommodated the fact that we just closed on our first house and power was not set up. Even the lineman were super friendly and answered all our questions. Highly recommended!
- MGMichael GNov 1, 20255.0Alexis is Great! Very professional does great insulation work very courteous of the property extremely knowledgeable in what she is doing! 5 Star!
Frequently Asked Questions About Astound | Millersville
Does Astound offer a price lock?
Yes, Astound offers a 2 year price lock on any speed.
Do I need a contract to get internet services?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem/router?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
Learn more: https://www.astound.com/support/internet/bring-your-own-modem/
How long does it take for services to be installed at my home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligible for self-installation then services can be activated as soon as you move in.
Read our full Astound Broadband moving checklist: https://www.astound.com/support/internet/moving-checklist/
Does Astound offer self installation?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment. Learn more: https://www.astound.com/support/internet/self-installation-guide/
What internet speeds does Astound offer?
Astound offers a number of speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Learn more: https://www.astound.com/internet/
Is fiber internet available with Astound Broadband?
Yes! Astound’s fiber powered network is available in select locations with speeds up to 5 Gig. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth. Learn more: https://www.astound.com/internet/gig/
What wireless home internet services are available?
Astound Broadband offers a number of wireless home internet services to best fit your needs. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology.
Learn more: https://www.astound.com/internet/wifi/
Does Astound offer internet security?
Yes, you can access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management – all managed by one easy to use mobile app.
Learn more: https://www.astound.com/internet/wifi/security/
What is Astound Mobile?
Astound Mobile is the newest product offering from award-winning Astound Broadband. Riding on one of the most powerful networks with fast and reliable 5G service in all 50 states and US Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), you can stream, browse, talk and text with confidence. Astound Mobile provides flexibility that allows you to pick and choose the services that best align with your needs. Astound provides the superfast speed combination of home internet and mobile services that are fully capable and ready to handle your every streaming video/audio, gaming, social media and web surfing need. Choose from individual data plans as low as $15/mo/line.
See our pricing, plans and promotions: https://www.astound.com/mobile/plans-and-pricing/
What type of data plans does Astound Mobile offer?
Astound Mobile provides several options so you can choose a plan that works best for your household including 1.5 GB, 3 GB, Unlimited, and Unlimited+ for HD video streaming.
Can I bundle my internet and mobile services?
Yes! Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle.
Build your perfect plan: https://www.astound.com/shop/build-a-plan/
What TV packages are available with Astound?
Astound TV packages give you the power to choose the entertainment that’s right for you. Choose from one of our carefully curated packages. We offer popular networks for whatever you’re into – local broadcast, sports, music, news, movies, the works—Astound TV has you covered. To see what packages are available and the channel lineup, check your address to reveal TV packages that are available at your home.
Learn more: https://www.astound.com/tv/packages/
Can I stream TV apps with Astound?
Yes! Stream all your favorite entertainment in one place on the most popular streaming apps including Prime Video, Netflix, Hulu, and Max.
What is the Astound TV+ app?
Astound TV+ is our TV app that lets you turn your phone/tablet/devices into a TV. Enjoy streaming of live TV, On Demand and cloud DVR recordings (via My Shows folder) on your personal device as part of your subscription to our TV & Internet service.
Learn more: https://www.astound.com/tv/astound-tv-plus/
Does Astound offer a price lock for internet services?
Yes, Astound offers a 2 year price lock on any speed.
Is a contract required to get internet services from Astound?
No, Astound Broadband does not require a mandatory contract for internet services.
Can I use my own modem or router with Astound services?
Yes, you can bring your own modem/router for speeds up to 1500 Mbps. For speeds above 1 gig, refer to recommended equipment guidelines.
What internet speeds are available through Astound?
Astound offers internet speeds including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig, depending on your location.
Does Astound provide fiber internet service?
Yes, fiber-powered internet with speeds up to 5 Gig is available in select locations.
What are Astound | Millersville's business hours?
Astound | Millersville is open Monday through Friday from 8:00 AM to 12:00 PM and 1:00 PM to 4:30 PM. It is closed on Saturdays and Sundays.
Where is Astound | Millersville located?
Astound | Millersville is located at 406 Headquarters Drive, #201, Millersville, MD 21108, USA.
Can I bundle internet and mobile services at Astound?
Yes, Astound offers bundling options to build the perfect plan that fits your needs with both internet and mobile services.
What nearby places can help me find Astound | Millersville?
Astound | Millersville is near Broadstripe - An Anne Arundel Broadband Company and North Arundel Cable TV, which are well-known telecommunications providers you can use as landmarks.
What nearby community services are close to Astound | Millersville?
Nearby you can find God's Glorious Church and Inferno Dance, which offer community engagement opportunities before or after visiting Astound.
Are there nearby home improvement and repair services near Astound | Millersville?
Yes, Bob's Glass and Window Repair and The Deck and Fence Company are close by if you need home repair or improvement services while visiting the area.