Verizon Business Services

2.3
6 reviews

About

Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Gaithersburg or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
472 N Frederick Ave, Gaithersburg, MD
20877, United States

Hours

Reviews

2.3
6 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • CM
    cindy menjivar
    Oct 18, 2025
    1.0
    Either they have to change the hold team, train them better or even better CLOSE the store. Honestly if I’m the owner of that store I would be so embarrassed of clients have an image so bad of my store. Or even be so embarrassed having to many incompetent employees that they don’t know what they are doing, or just come to the store clock in be on their phones, or just talk to each other. I was wondering why they had to many bad reviews, and now that I experience myself I do understand, DON’T EVEN COMING BACK TO THIS STORE AGAIN, really though as the best company and best service, customer service would be the same, but that store in Gaithersburg and being the corporate definitely it giving a bad image to Verizon.
  • ZK
    Zoiria Khan
    Aug 12, 2024
    1.0
    It's the worst of any verizon store we've been to. It should be shut down or all staffs changed. No wonder there were just 3 customers where as other places are qued No one to attend all in the ba k room for ever. There was Mr Ajay was there but most unprofessional person who seemed least interested for any business and just wanted to get rid of people by hardly answering. People just don't go !!! No wonder it's filled with such negative reviews
  • IK
    Irvin Kollie
    Mar 18, 2024
    5.0
    I really don't know yet cuz I'm still trying to get help with my phone
  • MJ
    Metaire Jagha
    Dec 29, 2023
    1.0
    If I could leave 0stars I would, I call asking for help in regards to asking for helping redeeming an Amazon giftcard from acquiring their internet service. Person who answers the phone proceeds to be condescending telling to call customer service, like I am somehow supposed to know that straight away. I’m calling the store because that’s where I acquired the service, so I assume they would be helpful enough to help out. Train your employees on how to talk to people.

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 472 N Frederick Ave?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage