Verizon Business Services

2.1
9 reviews

About

Business Internet ServiceVerizon
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Columbia or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
9021 Snowden Square Dr, Columbia, MD
21046, United States

Hours

Reviews

2.1
9 reviews
5 stars
1
4 stars
0
3 stars
1
2 stars
4
1 star
3
  • LL
    Lee Linkoff
    Nov 7, 2025
    1.0
    They do not know what they are doing. 2 hours in the store thinking I was "registered" to access my account online. Come to find out, I am not registered and can't register. Verizon has gone downhill
  • WP
    Webster Powell
    Jan 23, 2025
    5.0
    Great experience. I needed to see if I could get a phone for one of my employees faster, and Dave was a lot of help. He even went out of his way to point me in the direction that would get me on a different plan that would lower my bill while I was there.
  • CA
    Casey Allred
    Aug 22, 2024
    1.0
    Horrifically awful experience every time I’ve had to come in. Today’s fun was taking nearly an hour to try and hand in my phone for trade-in only to be forced to have them print off a return label (which alone took nearly 30 minutes… at a tech company). Absolutely lax and almost insultingly dismissive customer service in the face of an incredibly frustrating experience, and calling customer service for help was no better. If I had a better option I’d drop Verizon and spend my weekends standing outside this store to beg people not to bother with this awful company.
  • QJ
    Queen Jean
    Jan 5, 2024
    2.0
    Being with Verizon has been a pill. I guess I’ll leave out the myriad of hours we’ve spent on the phone the past several months with Verizon and only deal with the store today. My husband and I went to have my son’s phone fixed. We were immediately directed to the manager, who looked at us as if we had said something offensive. We explained to her about the online reps failed attempts with fixing my son’s phone issue however, she still attempted to do the very same thing. I reassured her that we were informed by the rep that he would need a new phone number. She snapped at me informedy me that she was still going to try it anyway. I had no problem with her informing me of this but the way in which she stated it was not very professional. After sitting about 15 to 20 minutes, she resolved that he did in fact need a new number.. Towards the end, she lightened up a bit, but I feel like we were stereotyped upon coming in the door. Lastly, we were told that she could not assist us with reimbursement for our son not having phone service for the past four months and that we would have to call back online to have this done. I’m so over the runaround with Verizon.
  • EO
    Ene Blessing opowu
    Jan 7, 2023
    2.0
    they' doing something wrong lol😠😡

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 9021 Snowden Square Dr?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage