Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Lafayette. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.3
672 reviews
5 stars
287
4 stars
73
3 stars
55
2 stars
42
1 star
215
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and unhelpfulness from staff.
Service Reliability
Frequent complaints about internet outages and unreliable service were noted, with many customers expressing frustration over constant connectivity issues.
Pricing Issues
Numerous reviews mentioned high prices for services, with customers feeling that the cost did not match the quality of service provided.
In-Store Experience
While some customers had positive experiences with quick service, others reported long wait times and unprofessional behavior from staff.
- MBMeryl BarnesDec 19, 20251.0It took over half an hour to turn in equipment. Only 3 customers in the store, 2 employees both helping one person. Very slow.
- MRMadison RungDec 18, 20251.0Worst WiFi ever.
- KVKain VenableDec 16, 20251.0They say they record the call, but the guy didn’t cancel my cable nor upgraded my internet. So now they want me to pay the last bill. Lol than the NPC on the phone can’t even help me because she’s too busy trying to sell me other products like an internet ad.
- DCDavid CabralDec 5, 20253.0The wait was to long for what I was there fo.
- CWCandace WillisOct 25, 20251.0I had to drive across town 4 times from my house to the store before they finally got to issue with my new phone fixed
Frequently Asked Questions About Cox Store
What products and services does Cox Store in Lafayette offer?
Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, mobile devices including Apple and Samsung, TV and streaming services, home phone, equipment pick up and drop off, and bill payment services.
What are the opening hours of Cox Store in Lafayette?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary with some days closed and others with reduced hours.
Does Cox Store accept various payment methods?
Yes, Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Cox Store located in Lafayette?
Cox Store is located at 1906 Eraste Landry Rd, Lafayette, LA 70506, US.
How can I contact Cox Store in Lafayette?
You can reach Cox Store by phone at +1 337-456-4460 or visit their website https://www.cox.com/local/residential/stores/la/lafayette/1906-eraste-landry-rd.
What exclusive offers are available at Cox Store Lafayette?
Cox Store offers exclusive deals on Internet plus Mobile plans and the latest devices and accessories to help you upgrade your tech.
Which nearby food options are available around Cox Store?
Nearby you can find The Shed BBQ & Blues Joint and La Chapina Y La Catracha, great places to enjoy barbecue and Latin American cuisine before or after your visit.
What fitness centers are near Cox Store in Lafayette?
Close to Cox Store are Tee's Fitness, Earl J Chris Pool, 24/7 Fit, and Robicheaux Recreation Center where you can enjoy gym and swimming facilities.
Are there any parks or recreational venues nearby Cox Store?
Girrard Park and Neyland Park are nearby for outdoor activities, as well as Slysi Sports stadium for sports and events.
How can nearby places help customers visiting Cox Store?
Nearby points of interest such as Circle K provide convenience stores and gas stations for quick stops, while local attractions and gyms offer opportunities for customers to enjoy their time before or after visiting Cox Store.