Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Baton Rouge. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.7
325 reviews
5 stars
158
4 stars
62
3 stars
27
2 stars
10
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful and friendly, while others are criticized for being rude and unhelpful.
Internet Reliability
Frequent complaints about internet outages and inconsistent service, with many customers expressing frustration over reliability.
Store Experience
Positive experiences reported in-store, with quick service and helpful staff, although some customers faced issues with equipment returns and billing.
Pricing Issues
Concerns about high prices and unexpected fees, leading to dissatisfaction among customers.
- EEEvanDec 15, 20251.0Cox as the worst customer service ever. I have had to reach out to their customer service several times in the short time I have had their internet service and have got no help even when I am able to get a so-called supervisor. They don't care and for some reason no one has the authority to do anything. It would be great to talk to someone that cares about taking care of their paying customers and actually speaks English and lives in this country.
- SFSean FalloDec 2, 20255.0Best Internet. Friendly service. Wasn't really using it and let me return.
- ALAnna LeeNov 25, 20253.02.8 stars** Ugh I’ve honestly tried to give Cox the benefit of the doubt.. When it’s working (80% of the time), it’s great - However, the random 15min-3hour outages approximately 1-2 times a month become very inconvenient over time, especially being someone who works from home. I can never be totally rest assured knowing that the wifi might randomly go out time to time. The cellular service (no matter what provider you use - myself and family have tried AT&T, Verizon and T-mobile) is not the best in the outskirts of Denham Springs/Watson, so sufficient wifi is a priority. Like I said, when it’s working, it’s great! Just wish it was more consistent. I will most likely be switching providers after the year is over unless they offer reasonable discount.. Hope this helps in the decision-making of your service provider!
- MDmark deshotelsOct 14, 20251.0No help at all! Was told to go to geek squad for help with my phone! Are they would sale me a $850 phone! Went to the store on Florida blv and in less than thirty minutes my phone was fixed and didn’t cost anything!
- CHCourtney “SHA” HOct 7, 20252.0My experience in the store was positive. Everyone was so nice and polite and very helpful. I was there no more than 15 mins. On the downside, Cox is very expensive if you are trying to get the large package. I have a lot of electronics in my home and outside of my home that requires fast acting Wi-Fi. I was charged almost $200 a month for just internet and it did not even work as they described. My son is an avid gamer as a teenager and he was unable to connect to the Wi-Fi for a month. I instantly cancelled my services and went back to my previous internet servicer. The connection with my new service is amazing and I don't have dead spots throughout my home. My son was so excited to be able to play his game again. Cox has to do better when it comes to their services. They suck! The only positive I have for Cox is the customer service I received in the store.
Frequently Asked Questions About Cox Store
What services does the Cox Store in Baton Rouge offer?
The Cox Store offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment.
What brands and products can I find at the Cox Store?
You can find Apple and Samsung Mobile Devices at the Cox Store, and the store features products from Cox Communications.
What are the operating hours of the Cox Store in Baton Rouge?
The Cox Store is open Monday through Saturday from 10:00 AM to 7:00 PM, and it is closed on Sundays. On certain holidays, hours may vary.
Does the Cox Store accept credit cards and other payment methods?
Yes, the Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is the Cox Store located in Baton Rouge?
The Cox Store is located at 1927 Millerville Rd., Baton Rouge, LA 70816, USA.
How can I contact the Cox Store for support or inquiries?
You can call the Cox Store at +1 225-663-6163 or visit their website at https://www.cox.com/local/residential/stores/la/baton-rouge/1927-millerville-rd.
What nearby electronics and mobile stores are close to the Cox Store?
Nearby electronics and mobile stores include Best Buy and Geek Squad, offering additional options for electronics and phone services close to the Cox Store.
Are there convenient places to eat or grab coffee near the Cox Store?
Yes, nearby places to eat or drink include Starbucks, Pizza Hut Express, Chick-fil-A Millerville Road FSU, Crust Pizza Co. - Baton Rouge, and Zoes Kitchen.
Where can I find pharmacy and health services near the Cox Store?
You can visit CVS Pharmacy inside Target Store, Eyeconic View Eyecare, Millerville Dental Group, Dr Jennifer Wandell, and Target Optical nearby for pharmacy and health-related services.
What nearby stores offer additional shopping options near the Cox Store?
Nearby shopping includes Target Baton Rouge East, Target, Lowe's Home Improvement, Mattress Firm, and GNC for a variety of retail and home improvement needs.