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Cox Store

3.7
(329 reviews)

Business Details

(225) 663-6163

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Baton Rouge. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
1927 Millerville Rd., Baton Rouge, LA
70816, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
SundayClosed

Reviews

3.7
329 reviews
5 stars
160
4 stars
62
3 stars
26
2 stars
11
1 star
70
  • MR
    M. R
    Apr 4, 2026
    1.0
    If I could give Cox zero stars, I would. This company has the slowest and most unreliable internet service, that’s why I’m switching to AT&T, and the worse customer service. I’m paying $100/month and the WiFi and internet is always glitching for no reason. We try to close the account but they refused because we changed the original phone number, even though my husband showed his Drivers License. The manager at the Millerville store (Dana) was rude and not helpful it all (probably because we aren’t African Americans), the same thing with her employee “Courtney”, very rude and unhelpful, she didn’t even looked at my husbands’ ID because obviously they don’t want us to close the account. I’m not wasting my time anymore, i’m about to file a complaint with the Attorney Generals office. Whatever you do, stay away from that company, they false advertise their internet speed services, and they don’t honor their clients’ contracts (breach of contract). They need to get sued!
  • BA
    brandon allen
    Apr 3, 2026
    5.0
    Great experience. Knowledgeable associates
  • BS
    Bridget Sutton
    Mar 24, 2026
    1.0
    The internet goes out every other day. Not to mention how expensive they are for nothing! Dont waste your money!
  • BD
    Bridget Dwyer
    Mar 19, 2026
    5.0
    Ask for Nataila. Polite, helpful, she's just great!
  • EE
    Evan
    Dec 15, 2025
    1.0
    Cox as the worst customer service ever. I have had to reach out to their customer service several times in the short time I have had their internet service and have got no help even when I am able to get a so-called supervisor. They don't care and for some reason no one has the authority to do anything. It would be great to talk to someone that cares about taking care of their paying customers and actually speaks English and lives in this country.

Frequently Asked Questions About Cox Store

What services does the Cox Store in Baton Rouge offer?

The Cox Store offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment.

What brands and products can I find at the Cox Store?

You can find Apple and Samsung Mobile Devices at the Cox Store, and the store features products from Cox Communications.

Brand Certified Facts from Cox Store

This information is certified by Cox Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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