Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Lexington or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
We switched from Verizon to Straight Talk in March, 2025. Since that time, we continue to receive a bill. I have tried multiple times to call and have someone explain to me why I’m still getting a bill. I can’t get past the automated voice except one time. Unfortunately, I couldn’t understand a single word she said. She kept asking for my something but I had no idea what it was. Then she told me to tell my bank not to pay them. Bizarre! I have no intention of paying this bill till someone clears this up. I guess I’ll have to go to a store and talk in person.
JP
Josh and Carol P.
Nov 5, 2024
1.0
Trying to turn in my phone as a trade in, can only happen at a corporate store, so ‘Verizon’ store in my home town cannot help.
Called customer service, they said they could send me a mailer to return phone, except all I got was a blank envelope. No box no return label. Called customer service they said go to UPS they can help.
Went to UPS, without a mailing label or a QR code they cannot help.
Drove 40min to nearest corporate store, walked in and they said nope nothing they can do to help. Only the manager can help and he will not be in till later in the day. Would not help me in any way.
So now I have to drive 40min back home and, freaking call customer un-service and hope they can help. Or gamble again and drive in later to see if a manager is available to help.
This is completely unprofessional and horrible service in my opinion.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 3695 Nicholasville Rd?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 3695 Nicholasville Rd?
Primary Contacts, Administrators, or those with View and Pay access can make payments on up to 10 accounts simultaneously via My Business Wireless when logged in.
How do I access and manage my Verizon Business account online?
Use My Business to shop and activate devices, make payments, view user details, and monitor data usage efficiently.
What is the maximum number of lines available on a Verizon business plan?
You can have up to 9 lines on the Verizon business plan. Visit the Devices and Plans page for more details.
How do I contact Verizon business customer service?
Call Verizon business customer service at 1 (800) 837-4966 for assistance.
Does Verizon provide business landline phone service?
Yes, Verizon offers unlimited nationwide calling for business landline service with Preferred Voice plans.
What are the store hours for Verizon Business Services at 3695 Nicholasville Rd?
Open Monday to Friday from 10:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM, and Sunday 11:00 AM to 6:00 PM.
Which brands of business devices does Verizon Business Services offer?
We offer business devices from top brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What products and services are available at Verizon Business Services, Lexington?
Products include business cell phones, mobile hotspots, tablets, and laptops. Services include mobile plans, wireless internet, and voice plans.
Are there nearby restaurants where I can eat before or after visiting Verizon Business Services?
Yes, nearby eateries include Smashburger, Sumo 2, Sakura 13, Dumplings Noodles, and BurgerFi—great options for a meal around your visit.
What nearby car dealers can I visit near Verizon Business Services at 3695 Nicholasville Rd?
Nearby car dealers include Man-O-War Ford, Acura, and Courtesy Acura, which could be convenient if you need automotive services alongside your visit.
Are there optometry services near Verizon Business Services for eye care needs?
Yes, nearby optometry providers include Dr Bizer's ValuVision and Visionworks Doctors of Optometry for eye exams and eyewear needs.