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Stay a step ahead at your Cox Store in Wichita. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.6
435 reviews
5 stars
207
4 stars
69
3 stars
42
2 stars
19
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for rudeness and lack of knowledge.
Service Reliability
Frequent complaints about internet outages and slow service, with many customers expressing frustration over the reliability of the service.
Billing Issues
Numerous customers reported unexpected charges, rising bills, and difficulties in obtaining refunds, leading to dissatisfaction with billing practices.
Store Experience
Some customers had positive experiences in-store, noting cleanliness and helpful staff, while others faced issues with service and product availability.
Technical Support
Inconsistent experiences with technical support; some customers praised technicians for their knowledge and assistance, while others faced unresolved issues.
- LDLouina Despazin2 days ago1.0I was billed for 4 months after I called to cancel my wifi services.
- ALAryana LynnOct 25, 20251.0Since when is the call center only open Monday-Friday. Everything is automated, impossible to talk to a real person. If/when you do reach a real person, not knowledgeable and/or rude. I’ve had Cox for 9 or 10 years, literally never used a different company. Can’t believe it’s turned to crap
- PTPaul TruhlarOct 18, 20251.0Cox has the worst service imaginable. And too many monopolized areas. The minute I can drop this horrible evil data capping company I will not hesitated
- ACAdam 107 CondaOct 15, 20251.0I am getting sick and tired of these outages we've been getting lately. It used to be that this would happen only when the weather was bad, but now it's almost every month. You're constantly raising our rates but you can't even be bothered to make sure our service runs properly. This is a joke
- SJSonny JrSep 26, 20251.0If cox is so good why is the service always down or slow. They have trucks working around town all the time. When we call they have an excuse all the time
Frequently Asked Questions About Cox Store
What products and services does Cox Store in Wichita offer?
Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, cable and streaming services, home phone, equipment pickup and drop off, and bill payment services.
What are the regular business hours for Cox Store in Wichita?
Cox Store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Is the Cox Store in Wichita open on holidays?
The Cox Store is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24 and December 31, 2025, it operates from 10:00 AM to 4:00 PM.
What payment options are accepted at Cox Store?
Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Where is the Cox Store in Wichita located?
The Cox Store is located at 446 S. Ridge Rd, Suite 100, Wichita, KS 67209, United States.
How can I contact the Cox Store in Wichita?
You can contact Cox Store by phone at +1 316-260-7698 or visit their website at https://www.cox.com/local/residential/stores/ks/wichita/446-s-ridge-rd.
Which nearby restaurants can I visit before or after shopping at Cox Store?
Nearby restaurants include Abuelo's Mexican Restaurant, Firehouse Subs, Panera Bread, Freddy's Frozen Custard & Steakburgers, RibCrib BBQ, IHOP, Pizza Hut, Raising Cane’s, Chick-fil-A, Pie Five Pizza, Carlos O’Kelly’s, Meddys, and Jimmy John's. You can enjoy a variety of cuisines close to the store.
Are there other technology or electronics stores near Cox Store in Wichita?
Yes, nearby you can find the Cox Solutions Store and an AT&T Store, both offering telecommunications services and electronics.
What dining options are available near Cox Store for a quick meal or coffee break?
Nearby quick dining options and cafes include Firehouse Subs, Panera Bread, Freddy's Frozen Custard & Steakburgers, IHOP, Chick-fil-A, and Jimmy John's, ideal for grabbing a meal or coffee before or after your visit.
What are some nearby wellness and personal care services near Cox Store?
Nearby personal care and wellness services include EMELI KATE (a beauty and nail salon), Wilbeck Chiropractic Clinic, Mr. Timothy Wilbeck, Aspen Dental, and The Joint Chiropractic.