Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Wichita. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.6
439 reviews
5 stars
210
4 stars
69
3 stars
42
2 stars
20
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their helpfulness and friendliness, many expressed frustration with overall customer service, citing rudeness and lack of knowledge from representatives.
Service Reliability
Numerous reviews highlighted ongoing issues with internet outages and slow service, leading to significant dissatisfaction among customers.
Billing Issues
Customers frequently reported problems with billing, including unexpected charges, difficulty obtaining refunds, and rising rates without notice.
Store Experience
Some customers had positive experiences at specific store locations, noting cleanliness and efficient service, while others criticized the management and overall customer engagement.
- DBDoug BruceDec 18, 20255.0The gentleman at the ridge rd store was super helpful and very pleasant to do business with. Definitely use that store
- MLMartha lopezNov 28, 20252.0Te atienden bien y con respeto
- LDLouina DespazinNov 21, 20251.0I was billed for 4 months after I called to cancel my wifi services.
- ALAryana LynnOct 25, 20251.0Since when is the call center only open Monday-Friday. Everything is automated, impossible to talk to a real person. If/when you do reach a real person, not knowledgeable and/or rude. I’ve had Cox for 9 or 10 years, literally never used a different company. Can’t believe it’s turned to crap
- PTPaul TruhlarOct 18, 20251.0Cox has the worst service imaginable. And too many monopolized areas. The minute I can drop this horrible evil data capping company I will not hesitated
Frequently Asked Questions About Cox Store
What products and services does Cox Store in Wichita offer?
Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, cable and streaming services, home phone, equipment pickup and drop off, and bill payment services.
What are the regular business hours for Cox Store in Wichita?
Cox Store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Is the Cox Store in Wichita open on holidays?
The Cox Store is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24 and December 31, 2025, it operates from 10:00 AM to 4:00 PM.
What payment options are accepted at Cox Store?
Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Where is the Cox Store in Wichita located?
The Cox Store is located at 446 S. Ridge Rd, Suite 100, Wichita, KS 67209, United States.
How can I contact the Cox Store in Wichita?
You can contact Cox Store by phone at +1 316-260-7698 or visit their website at https://www.cox.com/local/residential/stores/ks/wichita/446-s-ridge-rd.
Which nearby restaurants can I visit before or after shopping at Cox Store?
Nearby restaurants include Abuelo's Mexican Restaurant, Firehouse Subs, Panera Bread, Freddy's Frozen Custard & Steakburgers, RibCrib BBQ, IHOP, Pizza Hut, Raising Cane’s, Chick-fil-A, Pie Five Pizza, Carlos O’Kelly’s, Meddys, and Jimmy John's. You can enjoy a variety of cuisines close to the store.
Are there other technology or electronics stores near Cox Store in Wichita?
Yes, nearby you can find the Cox Solutions Store and an AT&T Store, both offering telecommunications services and electronics.
What dining options are available near Cox Store for a quick meal or coffee break?
Nearby quick dining options and cafes include Firehouse Subs, Panera Bread, Freddy's Frozen Custard & Steakburgers, IHOP, Chick-fil-A, and Jimmy John's, ideal for grabbing a meal or coffee before or after your visit.
What are some nearby wellness and personal care services near Cox Store?
Nearby personal care and wellness services include EMELI KATE (a beauty and nail salon), Wilbeck Chiropractic Clinic, Mr. Timothy Wilbeck, Aspen Dental, and The Joint Chiropractic.