Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Wichita. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.8
509 reviews
5 stars
262
4 stars
85
3 stars
34
2 stars
30
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were described as rude and dismissive.
Staff Performance
Several customers highlighted exceptional service from specific employees, particularly Jen M. and Jason, who were noted for their professionalism and attentiveness.
Service Issues
Numerous complaints about service reliability, including internet outages and billing problems, leading to frustration among customers.
Store Environment
The store environment received positive remarks for cleanliness and organization, although some customers noted long wait times.
Technical Support
Technical support experiences varied widely, with some customers reporting effective assistance while others faced unresolved issues.
- BDBrenda Decker3 days ago5.0Friendly. Answered all my questions. Helped find discounts
- RAron ashburn6 days ago1.0Absolutely unfriendly person named Jen. Unwilling to help or suggest any options. No wonder Cox loses customer. Perfect customer service to convince people to cut the cord.
- BHBlayz HammondNov 15, 20255.0Taylor was very helpful! He was patient with my questions and very knowledgeable.
- JLJinwen LiuNov 6, 20251.0Terrible service. What they tell you from the phone doesn’t match what they tell you in store. I had my worst experience in my life here. Thanks a lot.
- JFJ FulmerOct 29, 20255.0Taylor is great to work with! I hope to work with him again the next time I come into this office!!
Frequently Asked Questions About Cox Store
What are the store hours for Cox Store in Wichita?
The Cox Store is open Monday through Saturday from 10:00 AM to 7:00 PM and is closed on Sundays. Holiday hours may vary.
Where is the Cox Store located in Wichita?
The store is located at 2240 N. Rock Rd., Ste. 101, Wichita, KS 67226, USA.
What products does Cox Store offer?
Cox Store offers Apple and Samsung mobile devices, TV and streaming equipment, and home phone products.
What services are available at Cox Store?
Services include home internet service, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment.
What payment options are accepted at Cox Store?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Cox Store offer any special deals on plans or devices?
Yes, the store provides exclusive offers on Internet and Mobile plans as well as the latest devices and accessories.
What types of internet and mobile plans does Cox Store provide?
Cox Store offers ultra-fast Multi GIG Internet and next-gen 5G mobile plans tailored for gaming, remote work, and streaming.
What nearby dining options are available around Cox Store?
You can visit Great Wall Restaurant for Chinese and Asian cuisine, Boba Zone for bubble tea and smoothies, or Twin Peaks Restaurants for American food and sports bar atmosphere near Cox Store.
Are there any nearby services that can help with errands while visiting Cox Store?
Yes, Dillons Grocery Pickup and Delivery for groceries, Dillons Pharmacy for medical needs, and The UPS Store 1315 for printing and shipping services are nearby.
Where can I get my hair done or enjoy wellness services near Cox Store?
Great Clips offers haircuts and beauty services nearby, and Chinese Foot Massage provides massage and reflexology treatments close to the store.