Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Wichita. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.8
513 reviews
5 stars
266
4 stars
86
3 stars
34
2 stars
30
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.
Technical Issues
Many customers experienced technical problems with internet service, including issues with installation and equipment.
Billing Concerns
Numerous reviews highlighted confusion and dissatisfaction with billing practices, including unexpected charges and difficulties in canceling services.
Staff Performance
Certain employees, particularly Jen and Jason, were frequently mentioned positively for their exceptional service, while others were criticized for poor interactions.
- MAMark Appier2 days ago5.0Doing an equipment exchange on a malfunctioning gateway. The associates were efficient, effective, and friendly.
- RFRichard ForrestDec 6, 20255.0Fast and easy return.
- TTTyler TennantNov 28, 20255.0Jen helped me today big shout out to her for helping me get setup with internet she was very professional answered all my questions thank you for getting me all setup I appreciate you a lot
- BDBrenda DeckerNov 20, 20255.0Friendly. Answered all my questions. Helped find discounts
- RAron ashburnNov 17, 20251.0Absolutely unfriendly person named Jen. Unwilling to help or suggest any options. No wonder Cox loses customer. Perfect customer service to convince people to cut the cord.
Frequently Asked Questions About Cox Store
What are the store hours for Cox Store in Wichita?
The Cox Store is open Monday through Saturday from 10:00 AM to 7:00 PM and is closed on Sundays. Holiday hours may vary.
Where is the Cox Store located in Wichita?
The store is located at 2240 N. Rock Rd., Ste. 101, Wichita, KS 67226, USA.
What products does Cox Store offer?
Cox Store offers Apple and Samsung mobile devices, TV and streaming equipment, and home phone products.
What services are available at Cox Store?
Services include home internet service, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment.
What payment options are accepted at Cox Store?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Cox Store offer any special deals on plans or devices?
Yes, the store provides exclusive offers on Internet and Mobile plans as well as the latest devices and accessories.
What types of internet and mobile plans does Cox Store provide?
Cox Store offers ultra-fast Multi GIG Internet and next-gen 5G mobile plans tailored for gaming, remote work, and streaming.
What nearby dining options are available around Cox Store?
You can visit Great Wall Restaurant for Chinese and Asian cuisine, Boba Zone for bubble tea and smoothies, or Twin Peaks Restaurants for American food and sports bar atmosphere near Cox Store.
Are there any nearby services that can help with errands while visiting Cox Store?
Yes, Dillons Grocery Pickup and Delivery for groceries, Dillons Pharmacy for medical needs, and The UPS Store 1315 for printing and shipping services are nearby.
Where can I get my hair done or enjoy wellness services near Cox Store?
Great Clips offers haircuts and beauty services nearby, and Chinese Foot Massage provides massage and reflexology treatments close to the store.