Cox Store

3.3
164 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Wichita. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
2556 N. Maize Rd., Wichita, KS
67205, United States

Hours

Reviews

3.3
164 reviews
5 stars
65
4 stars
25
3 stars
13
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some found staff friendly and helpful, while others reported rudeness and lack of support.

Technical Issues

Frequent complaints about internet outages and poor reliability, with many customers experiencing slow speeds and connectivity problems.

Billing Problems

Numerous customers reported unexpected charges, inconsistent billing, and difficulty resolving billing issues.

Installation Experience

Negative feedback regarding installation services, with reports of unprofessional behavior and incomplete installations.

Store Experience

Some customers praised the cleanliness and efficiency of the store, while others noted issues with staff attitude and service.
  • JM
    Joshua Michael
    Oct 14, 2025
    1.0
    Worst Cable Company Ever. I've Been Unable To Use My CableCard Due To Lack Of Devices And The Boxes This Company Supplies Are Absolute Crap And Have To Be Connected To WiFi To Work, Not Coax.
  • WT
    WoVella Tv
    Jul 3, 2025
    5.0
    Very nice staff... no wait time, was greeted as soon as I walked through the door
  • LL
    Logan
    Jun 4, 2025
    1.0
    We are experiencing a lot of outages and technical difficulties with Cox, it is very frustrating! Cox service is ALWAYS going out! To Cox Store: For Privacy Reasons I am not going to provide my full name. I will provide the zip code for my address - 67205. Updated: Today, 6-8-25- Sunday 3PM hour, internet is spotty and having outages. Again this is so typical with Cox Service. Cox is Service is the same at my work zip code 67218 ...it's VERY ANNOYING and Cox wants more money.💰

Frequently Asked Questions About Cox Store

What types of services does Cox Store in Wichita offer?

Cox Store offers home internet service, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment.

What are the operating hours of Cox Store in Wichita?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays. Holiday hours may vary, with closures on 11/27/2025 and 12/25/2025, and shorter hours on 12/24/2025 and 12/31/2025, open from 10:00 AM to 4:00 PM.