Cox Store

3.3
167 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Wichita. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
2556 N. Maize Rd., Wichita, KS
67205, United States

Hours

Reviews

3.3
167 reviews
5 stars
67
4 stars
25
3 stars
13
2 stars
10
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised helpful staff while others reported rude and unprofessional behavior.

Billing Issues

Numerous complaints about unexpected price increases, billing errors, and lack of transparency regarding charges.

Service Reliability

Frequent reports of internet outages and slow speeds, leading to dissatisfaction with service quality.

Installation Problems

Negative experiences with installation, including incomplete work and unprofessional installers.
  • LA
    Lance A-lot
    Dec 12, 2025
    5.0
    Helped me drop my cable immediately. Empathetic to the nature of my reasoning. Very professional.
  • MH
    Morgan Hamlin
    Dec 11, 2025
    1.0
    Completely oversold my area. As soon as they added another line next door I couldn’t ever hit gigabit speeds again on a speed test again. They have no intention of upgrading it and my whole neighborhood on ring says it’s the same and they’ll be switching too.
  • JM
    Joshua Michael
    Oct 14, 2025
    1.0
    Worst Cable Company Ever. I've Been Unable To Use My CableCard Due To Lack Of Devices And The Boxes This Company Supplies Are Absolute Crap And Have To Be Connected To WiFi To Work, Not Coax.
  • RT
    Rafael Tyron
    Feb 10, 2019
    5.0
    Service is great

Frequently Asked Questions About Cox Store

What types of services does Cox Store in Wichita offer?

Cox Store offers home internet service, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment.

What are the operating hours of Cox Store in Wichita?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays. Holiday hours may vary, with closures on 11/27/2025 and 12/25/2025, and shorter hours on 12/24/2025 and 12/31/2025, open from 10:00 AM to 4:00 PM.