Cox Store

3.3
671 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Topeka. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
1109 SW Wanamaker Road, Topeka, KS
66604, United States

Hours

Reviews

3.3
671 reviews
5 stars
259
4 stars
110
3 stars
56
2 stars
55
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for rudeness and lack of knowledge.

Billing Issues

Frequent complaints about unexpected charges, billing errors, and difficulty resolving billing disputes.

Service Reliability

Numerous reports of internet outages and inconsistent service quality, leading many customers to seek alternatives.

Installation Experience

Some customers reported quick and efficient installation, while others faced delays and issues with equipment.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived lack of value for the service provided.
  • TM
    Tony Miller
    2 days ago
    1.0
    Got home in my internet wasn't working I found it impossible to find any support on the app a Google search of the phone number led me to another automated system and I could not get any help this is the worst service you could possibly get do not get it try to get somewhere else I cannot wait until T-Mobile internet is available in my area
  • MB
    Mahesh Bhagat
    Oct 21, 2025
    5.0
    Very Smooth & Fast Service
  • BE
    Blake Ewing
    Oct 21, 2025
    2.0
    If you need a good job that has access to HIGH internet speeds and quality topeka is not the move #dontmovetotopeka
  • WW
    William
    Sep 8, 2025
    5.0
    Extremely helpful sales team
  • EJ
    E J
    Sep 6, 2025
    1.0
    Got told they are the internet service in the area, got the router plugged in as instructed but now I have to have a tech come service it because it isn't working. It's literally right out of the box and they want to charge me more money and 100 dollars when their equipment never worked. Even had the nerve to pitch me services while on the service call. Now waiting for 2 days for someone to maybe show up... *follow up* the "professional" technician came out and spewed his thoughts on Presidents and his JFK assassination theories unprompted. They will not remove these bs charges and my bill keeps going up. Stay away

Frequently Asked Questions About Cox Store

What products and services are available at the Cox Store in Topeka?

The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung products, TV and streaming services, home phone, and accessories. Services include home internet, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment.

Where is the Cox Store located in Topeka?

The Cox Store is located at 1109 SW Wanamaker Road, Topeka, KS 66604, USA.