Business Details
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Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Salina. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
2.8
195 reviews
5 stars
60
4 stars
22
3 stars
18
2 stars
16
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Reliability
Customers frequently reported inconsistent and unreliable internet service, with many experiencing frequent outages and slow speeds.
Customer Service
Feedback on customer service was mixed; while some employees were praised for being friendly and helpful, many customers expressed frustration with long wait times and unhelpful responses.
Pricing Issues
Numerous reviews highlighted concerns about high prices and unexpected charges, with many customers feeling that the service did not justify the cost.
Technical Support
Many customers reported dissatisfaction with technical support, citing long wait times and ineffective solutions to their internet issues.
Store Experience
While some customers had positive experiences at the store with helpful staff, others reported poor service and issues with billing.
- SSSyed Rizwan Ali ShahNov 7, 20251.0I wish i could have 0 or negative star for this company, its been 3 days I got the service and after 3 days I don’t have service and their interest is to charge me $10 extra every month or $100 for tech’s visit. they didn’t care about service. I cancelled their service and will be looking for other company. -200% customer service.
- DDDavidNov 1, 20251.0I cancelled my Cox service today. Everything about Cox is shoddy. SLOW internet for the price, and sometimes the service is spotty. They need to have a better understanding of the definition of words like 'speed', 'fast', and a technical understanding of what throughput is would be good too. The customer 'service' agent I chatted with took 30 minutes to process my request to end service, with gaps between messages as long as 20 minutes. They are going to charge me $130 for early cancelation, but their service is so bad, it is worth it.
- CVCassandra ViarAug 26, 20251.0The manager (keelie) was very rude and wanted to argue with me about the issues I was having and hung up on me. I am looking into any other company than this. It’s one thing that your internet is crap! But having crappy customer service on top of that? What a joke!
- VCVictor CabreraJun 25, 20252.0The connection is very inconsistent and is very spotty. I even tried another router, had new wires installed and still got an inconsistent connection. Also near impossible to get connected to someone over the phone for help.
- SMScott MerrittFeb 28, 20224.0Friendly service. Pricing is a bit on the expensive side but they are pretty much the only option in town if you want decent speeds.
Frequently Asked Questions About Cox Store
What products and services does Cox Store in Salina offer?
Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, Apple and Samsung mobile devices, TV and streaming services, home phone services, equipment pick up and drop off, and bill payment.
What are the store hours for Cox Store in Salina?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary with some holidays closed and reduced hours on others.
Where is Cox Store located in Salina?
Cox Store is located at 2950 S 9th Street, Salina, KS 67401, USA.
What payment options are accepted at Cox Store?
Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Cox Store in Salina?
You can contact Cox Store at +1 785-404-6299 or visit their website at https://www.cox.com/local/residential/stores/ks/salina/2950-s-9th-street.
Does Cox Store offer support for upgrading tech and exploring deals?
Yes, the staff at Cox Store provide personalized support to help upgrade your tech and explore exclusive deals on Internet and mobile plans as well as accessories.
Which nearby places can help me find Cox Store easily?
Nearby places such as Great Clips (hair salon), Kwik Shop (gas station and convenience store), and Walmart Pharmacy can serve as landmarks to help you locate Cox Store at 2950 S 9th Street, Salina.
Are there dining options near Cox Store where I can eat before or after my visit?
Yes, nearby dining options include Wing Street (American restaurant), Pizza Hut (pizza), Five Guys and Wendy's (fast food burger restaurants), Red Lobster (seafood), and Los Panchos (Mexican/Tex-Mex).
If I'm traveling or staying overnight in Salina, what nearby hotels are close to Cox Store?
Nearby hotels include Hampton Inn Salina and Hampton by Hilton, both located conveniently near Cox Store for easy access.
What other telecommunications or mobile phone stores are near Cox Store?
Near Cox Store, you can also find T-Mobile and Verizon Wireless stores, offering additional options for mobile and telecommunications services.