Vyve Broadband

Reviews

• DO

  Daddy okay

  Feb 2, 2026
  1.0
  Vyve Broadband is the worst ISP in town and easily one of the worst I’ve dealt with in the Midwest. Their network is fundamentally mismanaged. Baseline latency, upstream/downstream performance, and CMTS/local node optimization are consistently out of spec. These aren’t edge-case issues — they are persistent, measurable network problems that a competent ISP would identify, document, and correct. Support has been a nightmare across multiple accounts. Front-line agents, supervisors, dispatched technicians, and even their NOC (Network Operations Center) repeatedly refuse to properly document issues or file the necessary escalation tickets. Instead, customers are met with delays, deflection, and outright gaslighting — even when presented with months of logs and proof showing ongoing network instability. I gave Vyve a second chance and approached everything professionally, following the correct channels and escalation paths. The result was the same: no accountability, no resolution, and no ownership of their own infrastructure problems. If you’re in Atchison, Kansas, avoid Vyve Broadband. Reliability is poor, support is ineffective, and the company shows no interest in maintaining its network to acceptable standards. An ISP’s job is to ensure their network operates within proper parameters — Vyve consistently fails at that basic responsibility. i will be filing several fcc/puc reports
• MS

  Megan Slaughter

  Jan 6, 2026
  5.0
  The technician did a great Job and was very informative
• ML

  Mike Latimer

  Oct 27, 2025
  5.0
  Very good technician very professional
• DS

  Daddy Smith

  Oct 23, 2025
  1.0
  terrible service provider, incompetent installers, and you’re unwillingness to actually help your customers is frustrating. why claim it to me hybrid fiber coaxial if the latency is a scam and you can’t game on it reliably because you guys refuse to review peering/ routing policies
• SL

  Sherry Lambert

  Oct 22, 2025
  5.0
  Quick appointment date. Very competent tech. New install so no experience info on internet service.