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10com Web Development

4.8
(446 reviews)

Business Details

205 North Michigan Avenue, Chicago, IL
60601, United States
(312) 321-7496
https://www.10comwebdevelopment.com/

About

Website DesignerWebsite DeveloperLogo DesignersGraphic DesignerInternet Marketing ServiceInternet Marketing AgencyAdvertising Agency
We create creative digital solutions to most business conundrums. Combining unparalleled strategy, technology and seamless execution. We tailor fit custom web, digital marketing and branding solutions to most common current company problems. Our experienced teams, pride themselves on clean and trending UI/UX practices that generate a positive flow, and drive a high conversion rate. From mom-and-pop startups to Fortune 500 companies, we have a wide range of logistical, knowledgeable and creative experience with clients of all shapes and sizes. Our unparalleled entrepreneurial spirit, helps lend itself to a perfectly fluid launch of the next great web startup, or help the generating that fresh spark, needed to create a competitive advantage for a small or large corporation. Our approach is VERY simple, yet EFFECTIVE! What is always on our minds? The execution thought carefully planned strategy, designing with our heart and soul, building and designing something fresh and new, and marketing YOU for the world to see. With thousands of sites built to date, over 10 years under it's belt, teams of experienced personnel and WiX users and Authorized Pro's for almost ten years... Our success is a direct result of our dedication and support to our clients, we have achieved this through seasoned relationships, and core policies focused on quality, customer service, and dependability.

Location

10com Web Development
205 North Michigan Avenue, Chicago, IL
60601, United States

Hours

Reviews

4.8
446 reviews
5 stars
405
4 stars
22
3 stars
1
2 stars
1
1 star
17
  • KA
    Kevin Anderson
    3 days ago
    5.0
    Exceptional Team and Outstanding Results Working with 10com Web Development has been an incredible experience from start to finish. Their response time and customer service were excellent, and they consistently went above and beyond to help me. Even when I wasn’t sure exactly what I wanted, they guided me in the right direction with patience, clarity, and real expertise. My website looks phenomenal — the content, graphics, and overall flow exceeded my expectations. What really stood out was their team‑based approach. Kattie, Mark, and the entire 10com team worked together seamlessly, and they made the whole process easy to follow, even for someone without prior website experience. They were patient, understanding, and extremely knowledgeable every step of the way. I couldn’t be happier with the final product and highly recommend 10com to anyone looking for a professional, reliable, and truly supportive web development partner.
  • AA
    Aurora
    Feb 23, 2026
    1.0
    I wish I had taken more time to read all the one-star reviews before deciding to work with this company. I hired them to design a website for my holistic acupuncture practice, expecting a truly custom design aligned with my brand and business model. These guys are not web developers, and they do not know much about web development. The final product did not reflect what was promised. The term “custom design” was used in a way that did not match the actual deliverable. Beginning with a blank Wix template and applying minimal stylistic changes does not constitute custom web design. There also appeared to be a significant disconnect between holistic medicine branding and conventional biomedical or corporate aesthetics. The overall tone, imagery, and execution felt misaligned with the clearly stated focus of my practice. When I expressed concern that the design did not reflect my vision or business identity, the feedback I received framed the issue as a “creative shift” rather than acknowledging a potential misunderstanding of the brand direction. Additionally, certain requirements - such as the need for me to independently supply stock imagery - were not clearly disclosed prior to purchase. When concerns were raised, I expected collaborative problem-solving and professional dialogue. Instead, communication centered on contractual defenses and even threats rather than addressing the underlying design misalignment. This review reflects my documented experience so that others can make informed decisions. Client retention is best achieved through transparency, alignment with client vision, and professional execution. It's too bad you're going to lose clients after the way you treated me - they have every right to understand others’ experiences before investing their money. *** Responding to their comment down below that is not factual or true *** The homepage was not delivered within the stated timeline (actually had I not fired you, it probably would have taken many more weeks to complete it), and when it was finally presented, it did not reflect the information or direction I had provided. I was genuinely surprised by the quality of what was delivered, especially given that it was presented as aligned with my business and vision. There was no clear disclosure upfront that clients would be responsible for sourcing stock images and effectively designing the website themselves. That was the service I believe I was paying for. When I raised concerns about the misalignment in color palette, tone, and overall aesthetic, I expected collaborative problem-solving. Instead, the responsibility was shifted back onto me. At that point, I chose to end the working relationship, as it did not make sense to continue investing time and energy into a process that was not producing results. The delays and repeated revisions were costing me time and money. I ultimately initiated a formal dispute due to the poor quality of the work delivered and the denial of my refund request. Threatening with arbitration and defamation in response to legitimate client concerns was both delusional and toxic. When a client raises legitimate concerns, the focus should be on resolution - not intimidation. And honestly, why did you think that it would work? That's just disgusting attitude. I do not have the time or energy for business relationships that create unnecessary stress and drama. I'm not even surprised to read their generic response to my comment. I took the time to read through all their responses to 1 star reviews. Quite laughable honestly to continue to defend your lack of professionalism and poor quality of work.The overall experience was not professional - they think about only money and not the client. You never want to be working with a company so out of touch with reality and so malignant. Literally just be normal, it's not necessary to be so hostile to someone whose money you're taking. Look elsewhere.
  • HN
    Hank & Heather Northrup
    Jan 22, 2026
    5.0
    I hired 10com Web Development to redesign our Website and do our SEO for our Business. I love all the recommendations, and hands on assistance that brought my vision to reality. I know I can contact them to share my ideas and they assist me in all design aspects.
  • SV
    Scout Vaughn
    Jan 18, 2026
    5.0
    Working with Kattie A. was an incredible experience! We worked together until I loved the logo 100%! I had so many ideas and questions and she met me at each one with enthusiasm and dedication to the work. I absolutely love my logo, and I can't wait to show it to the world soon as I am getting ready to fully launch my brand! Thank you 10com We Development and thank you Kattie for all your hard work to make my visions for my brand come to life! You made With Honor And Wilderness possible!
  • SS
    SpruceGroveDogSpot
    Dec 20, 2025
    5.0
    Working with this team on our website design and development was an outstanding experience from start to finish. Kattie brought incredible creativity, organization, and attention to detail to the design process, making sure everything not only looked great but truly represented our brand. Mohamed was equally impressive on the development side — highly skilled, responsive, and solution-oriented, ensuring the site functioned smoothly and efficiently. What really set this experience apart was the communication and follow-through. Every question was answered promptly, timelines were respected, and the final product exceeded our expectations. The website is clean, fast, user-friendly, and built with scalability in mind — exactly what we were hoping for. If you’re looking for a team that combines great design, strong technical expertise, and genuinely cares about delivering a quality result, I can’t recommend them highly enough. Huge thanks to Kattie and Mohamed for an exceptional job!

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