Cox Store

2.7
78 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Ketchum. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
340 Lewis Street, Ketchum, ID
83340, United States

Hours

Reviews

2.7
78 reviews
5 stars
24
4 stars
7
3 stars
6
2 stars
2
1 star
39
  • CC
    Connor Caraluzzi
    Dec 18, 2025
    1.0
    Staff doesn't understand the most basic home networking fundamentals. Couldn't even properly tell me the login for admin panel for their router. I had to find it myself on reddit
  • DD
    Dora Diaz
    Jul 31, 2025
    1.0
    I've been a Cox cable customer for many years and I'm telling you it's the worst service you can have. I've literally been out of service for 24 hours and they don't care. I am actually going to change my service here soon because this is ridiculous.
  • RC
    Robert Cook
    Nov 25, 2020
    1.0
    If there was award for worst customer Service in the USA Cox would surely get it!! Their store was to be open all day on Wednesday November 25th 2020 according to the CLERK i spoke to at the store on Tuesday. When I arrived on Wednesday the store was closed, the sign on the window said open till 5 PM Wednesday November 25th 2020!! However they were closed!!!!!! Now this was after calling three times to Cox help line and being hung up on once. I ask to have the phone canceled, The internet canceled and the TV service put on vacation hold! The CLERK said they could only take one order at a time?? Are you kidding me. So I canceled the Telephone and returned to cancel the Internet. However they were closed??? THIS KIND POOR SERVICE IS TYPICAL OF COX CABLE. FUNNY IF THEY WERE NOT THE ONLY GAME IN TOWN THIS! WOULD NOT HAPPEN! Bob Cook
  • RM
    Robert Manzella
    Mar 22, 2018
    1.0
    Since I signed up on the 20th last month I was told I would have to pay 90 a month. I got an email that a bill of 135$ was due the 8th of this month. I ignored it. Now on the 19th my bill was raised to 225$ if I was any of you I would get a cable company in twin that isnt cox. Its only an hour long drive

Frequently Asked Questions About Cox Store

What products and services are offered at the Cox Store in Ketchum?

The Cox Store offers Apple and Samsung mobile devices, TV and streaming services, home phone services, home internet, mobile cellular service, cable and streaming service, equipment pickup and drop off, and bill payment.

What are the regular business hours for the Cox Store in Ketchum?

The Cox Store is open Monday through Friday from 10:00 AM to 5:00 PM and is closed on Saturdays and Sundays.