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Visit your local Sky store today in Chapelfield Shopping Centre, Norwich to enjoy an immersive demo of Sky Glass, the only TV with award-winning Sky inside, including the very best entertainment, sports, and more. Whilst here check out the amazing Sky Stream and Sky Q. Want a new phone? Look no further. We have all the latest devices, from the Apple iPhone 15 to the Samsung Galaxy S23 as well as iPads, tablets, laptops and smart watches. Sky Mobile lets you roll unused data each month, enjoy unlimited call & texts, tailor your plan whenever you like and watch all your favourite Sky shows without using any data! And that's not all! Check out our Fibre Broadband deals today for guaranteed superfast speeds, award-winning service and amazing value.
Signed up to Sky in November last year for tv, Broadband and landline. landline never worked from day one sounded like someone was sandpapering every time I received or made a call wifi was poor so was sent a wifi booster then last month my puk stopped working was told it would be looked into they sent a new puk which did not work so sent another out but was without tv for a month and was still billed , was told by tech team I was going to get compensation which was a Tesco Voucher, phone again after not getting voucher to be told by someone they stopped giving vouchers out. I was told that I would receive compensation via bank transfer and that never happened either. was told on the phone this week that I could cancel my contract if I wanted to. They are just full of excuses and quick at taking payments for a poor service.
OI
Oreo Icecream
Mar 27, 2026
1.0
DONT EVER GO WITH SKY!!! sky are quite honestly the WORST v9mpany I have had to deal with in a long time. We moved house and they restarted a contract, instead of moving with us, and started charging us twice the price. Customer services admitted thatvtheybmade a mistake but point blank refused to fix the problem. They stole 60 pounds off me which they said they would return but never have. We have now cancelled our contract and because they started a new contract by mistake we are having to pay 180 pounds to leave. DISGUSTING customer service, first time I called I was passed around for an hour and finally told they wouldn't help. Second time we xalled today, first woman hung up on us and the second guy ate and drank his lunch all the way through the telephone conversation. SKY used to be a really great reliable service, they are now definately the worst on the market
EW
Ed Wright
Mar 2, 2026
5.0
Jessica and Lee were such a great help. Helped us with what we wanted, made it all so understandable & approachable, and managed to answer our (many) questions! Couldn’t’ve asked for two better sale reps for Sky. Can’t recommend them enough, even if you only come to them with questions
CB
Clare Boden
Jan 8, 2026
5.0
Visited Stephen in the mall at Norwich, as I wanted to ask questions face to face rather than purchase online. Answered all my questions and many more. He definitely has great knowledge and helped me purchase the right package. Very happy 😃
What products and services does the Sky store in Chapelfield Shopping Centre, Norwich offer?
The Sky store offers Sky Glass TVs, Sky Stream, Sky Q, the latest phones including Apple iPhone 15 and Samsung Galaxy S23, iPads, tablets, laptops, smart watches, Sky Mobile plans, and Fibre Broadband deals.
Where is the Sky store located in Norwich?
The Sky store is located in Chapelfield Shopping Centre on St Stephens Street, Norwich, postcode NR1 3SH, United Kingdom.
What are the opening hours of the Sky store at Chapelfield Shopping Centre?
The store is open Monday to Thursday and Saturday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Does the Sky store at Chapelfield Shopping Centre have wheelchair accessible entrance?
Yes, the Sky store has a wheelchair accessible entrance.
How can I contact the Sky store in Chapelfield Shopping Centre?
You can contact the store by phone at +44 1603 616219 or visit their website for more information.
What are some nearby places of interest to the Sky store at Chapelfield Shopping Centre?
Nearby places include Ben & Jerry's cafe, Dorothy Perkins clothing store, and eurochange currency exchange.
Where can I grab a coffee or snack near the Sky store?
Costa Coffee and Ben & Jerry's cafe are nearby options where you can enjoy coffee and snacks before or after visiting the Sky store.
Are there any clothing stores close to the Sky store in Chapelfield Shopping Centre?
Yes, nearby clothing stores include Dorothy Perkins, Logo, Alba Rose, USC, Claire's, Suits You, and French Connection.
Can I visit other electronics or mobile phone stores near the Sky store?
Yes, Apple Norwich and Three UK mobile phone stores are nearby for additional electronics and mobile phone options.
What makes Sky Mobile plans special at the Chapelfield Shopping Centre store?
Sky Mobile offers rolled-over unused data each month, unlimited calls and texts, the ability to tailor your plan anytime, and data-free access to all your favorite Sky shows.
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