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Sky

5.0
(1,007 reviews)

Business Details

+44 1914 600422

About

Cable & Satellite Television ServicesCell Phone StoreInternet Service ProviderTelephone CompanySatellite and Cable Television Sales and Installation Service
Visit your local Sky store today in Metrocentre, Gateshead to enjoy an immersive demo of Sky Glass, the only TV with award-winning Sky inside, including the very best entertainment, sports, and more. Whilst here check out the amazing Sky Stream and Sky Q. Want a new phone? Look no further. We have all the latest devices, from the Apple iPhone 15 to the Samsung Galaxy S23 as well as iPads, tablets, laptops and smart watches. Sky Mobile lets you roll unused data each month, enjoy unlimited call & texts, tailor your plan whenever you like and watch all your favourite Sky shows without using any data! And that's not all! Check out our Fibre Broadband deals today for guaranteed superfast speeds, award-winning service and amazing value.

Details

  • Wheelchair accessible entranceAvailable

Location

Sky
Metrocentre, Gateshead, GAT
NE11 9YG, United Kingdom

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

5.0
1,007 reviews
5 stars
991
4 stars
4
3 stars
2
2 stars
2
1 star
8
  • JB
    J B
    Aug 8, 2026
    1.0
    Just went in to ask a couple of questions regarding my account as I’ve had several issues with it so far. Staff very quickly told me there was nothing they could do and to just call Sky. Seems pointless having a store if all your staff just tell the customers to ring up instead. Not impressed with the customer service at all. I had purposely drove to the store I set up my sky account to talk in person. It seems they are very good at taking money but not so good at anything else.
  • CH
    Claire Hope
    May 2, 2026
    5.0
    I really can thanks Kirsty enough! After spending hours on live chat and on the phone to sky after loosing my number. Kirsty had it sorted within 20 minutes of me going into store! She went above and beyond as the number is incredibly important to me! Saved the day! Thanks again 😃
  • TP
    Tracy Porter
    Nov 5, 2025
    5.0
    Paul was amazing!! Lovely bloke and very knowledgeable
  • PW
    Phil Watkinson
    Aug 18, 2025
    5.0
    Many thanks to hoppy for the assistance in replacing my phone. Great service at metro centre sky store
  • GR
    Grace Robertson
    Nov 1, 2024
    5.0
    Was helped by John today and he was amazing! He was so helpful, so kind, and made sure we were well taken care of. Needs a pay rise! Thank you John 🤩🙏🏻

Frequently Asked Questions About Sky

Where is the Sky store located in Metrocentre, Gateshead?

The Sky store is located in Metrocentre, Gateshead, NE11 9YG, United Kingdom.

What are the opening hours of the Sky store in Metrocentre?

The Sky store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 5:00 PM.

Brand Certified Facts from Sky

This information is certified by Sky and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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