Cox Store

3.4
523 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Warner Robins. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
2929 Watson Blvd., Warner Robins, GA
31093, United States

Hours

Reviews

3.4
523 reviews
5 stars
239
4 stars
65
3 stars
34
2 stars
23
1 star
162

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual associates for their helpfulness and professionalism, many expressed frustration with inconsistent service and long wait times.

Internet Reliability

Numerous reviews highlighted frequent outages and slow internet speeds, leading to significant dissatisfaction among customers who rely on the service for work and daily activities.

Pricing Issues

Customers reported feeling overcharged, with prices increasing without clear justification, leading to complaints about the value of the service provided.

Technical Support

Many customers experienced poor technical support, including untrained technicians and unresolved service issues, contributing to overall dissatisfaction.
  • SM
    Sabrina Matthews
    Dec 30, 2025
    5.0
    The wait could be a challenge but once you get to an associate you are well cared for. I got great service this past week as always. Today I appreciate good service more than ever. This location is that.
  • FG
    Farah Golden
    Dec 30, 2025
    5.0
    Customer service was absolutely great
  • LL
    Leona
    Nov 19, 2025
    1.0
    Awful !!! We send untrained techs out back to back then After 4 techs could not fix homelife camera, they said cox is doing away with those and put in a new camera and takes away my door sensor, the new camera does not record then when I call, they say I have to pay extra for it to record ? I was just find with my old camera and door sensor that did record but apparently it could not be fixed or replaced
  • DM
    Doge McGreevy
    Nov 17, 2025
    1.0
    STOP SLOWING MY INTERNET SPEED TO 10% OF WHAT I'M PAYING FOR!! Best service in the area, still absolutely horrible to deal with on a daily basis. $70+ (upgrade deal) for 1gig speed: I recieve only a max of 200mb and 40mb on the low end.
  • DN
    Darrin Naylor
    Oct 17, 2025
    5.0
    WOW! Great group of highly PROFESSIONAL-PROFESSIONALS! The team assisted me and my wife in acquiring two SAMSUNG GALAXY S25 ULTRA mobile devices( which are great I might add) and they did this effortlessly and not as painful on my wallet either. Mr. "D" is an efficient sales professional and the team leader/ Store Mgr- the one who doesn't just meet your expectations but far exceeds them- Jimmy I believe is his name- is incredible! The entire team made me, my wife and my 17yr old daughter feel right at home, giving us VIP service! Perfect fit to what COX has demonstrated and revealed to me for the past 2+ yrs as a COX internet( now mobile) customer! Great service guys.

Frequently Asked Questions About Cox Store

What types of internet services does Cox Store in Warner Robins offer?

The Cox Store offers ultra-fast Multi GIG Internet suitable for gaming, remote work, and streaming needs.

What are the store hours for Cox Store in Warner Robins?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM. It is closed on some holidays, such as Thanksgiving and Christmas Day.