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Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Warner Robins. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.4
520 reviews
5 stars
237
4 stars
64
3 stars
34
2 stars
24
1 star
161
What are people saying?
AI-generated from recent customer reviews
Service Reliability
Customers frequently reported constant outages and unreliable internet service, with many expressing frustration over daily disruptions.
Customer Service
Customer service experiences were mixed; while some representatives received praise for their helpfulness, many customers reported poor service and long wait times.
Pricing Issues
Numerous reviews highlighted dissatisfaction with pricing, particularly regarding increases for long-term customers and perceived unfair billing practices.
Technical Support
Customers expressed frustration with the technical support process, citing issues with scheduling, technician no-shows, and inadequate resolutions.
Store Experience
In-store experiences varied, with some customers praising staff for their assistance while others noted long wait times and lack of acknowledgment.
- LLLeona4 days ago1.0Awful !!! We send untrained techs out back to back then After 4 techs could not fix homelife camera, they said cox is doing away with those and put in a new camera and takes away my door sensor, the new camera does not record then when I call, they say I have to pay extra for it to record ? I was just find with my old camera and door sensor that did record but apparently it could not be fixed or replaced
- DMDoge McGreevy6 days ago1.0STOP SLOWING MY INTERNET SPEED TO 10% OF WHAT I'M PAYING FOR!! Best service in the area, still absolutely horrible to deal with on a daily basis. $70+ (upgrade deal) for 1gig speed: I recieve only a max of 200mb and 40mb on the low end.
- DNDarrin NaylorOct 17, 20255.0WOW! Great group of highly PROFESSIONAL-PROFESSIONALS! The team assisted me and my wife in acquiring two SAMSUNG GALAXY S25 ULTRA mobile devices( which are great I might add) and they did this effortlessly and not as painful on my wallet either. Mr. "D" is an efficient sales professional and the team leader/ Store Mgr- the one who doesn't just meet your expectations but far exceeds them- Jimmy I believe is his name- is incredible! The entire team made me, my wife and my 17yr old daughter feel right at home, giving us VIP service! Perfect fit to what COX has demonstrated and revealed to me for the past 2+ yrs as a COX internet( now mobile) customer! Great service guys.
- TCTyneah curryOct 8, 20251.0Cox has gotten so bad in service until I quit!! At the end of the year I will no longer be using them. I remember when my mom and I first got cox decades ago and threw out the years we’ve had nothing but cox. Internet service always go out over 4-5 times a month. The cable always going out. They have only a few tech support that really cares about the customers. They have poor customer service all the way around the board. They want there money but don’t want to give you your right amount of credits and money back from when your service are not working properly. I’m yo the point that I hate cox services. No more cox for me
- DWDejunae WomackOct 2, 20255.0I had a fantastic experience with Cox WiFi customer service thanks to Amber! She helped me resolve my issue quickly and professionally. Her communication was clear, friendly, and efficient — she made the whole process smooth and stress-free. It's not every day you get support that’s both fast and genuinely helpful, and Amber really delivered. Big thanks to her and the Cox team for excellent service!
Frequently Asked Questions About Cox Store
What types of internet services does Cox Store in Warner Robins offer?
The Cox Store offers ultra-fast Multi GIG Internet suitable for gaming, remote work, and streaming needs.
What are the store hours for Cox Store in Warner Robins?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM. It is closed on some holidays, such as Thanksgiving and Christmas Day.
What payment methods are accepted at Cox Store in Warner Robins?
The Cox Store accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
What types of products can customers find at Cox Store?
Customers can find Apple and Samsung mobile devices, TV and streaming equipment, and home phone products.
What services does Cox Store provide?
Services include home internet, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment.
Where is Cox Store located in Warner Robins?
The store is located at 2929 Watson Blvd., Warner Robins, GA 31093, USA.
Are there any places to eat near Cox Store in Warner Robins?
Yes, nearby dining options include Roly Poly Sandwiches, Stir King (Chinese/Asian fast food), Shane's Rib Shack (barbecue), and Genji Japanese Steakhouse.
What entertainment options are nearby Cox Store for customers to enjoy?
Customers can visit Willow Lake Crossing, which features a cinema and lake area, and GameStop for video games and hobbies.
Where can customers go for beauty and spa services near Cox Store?
Nearby beauty and spa services include The Wax Strip Warner Robins, Island Beauty Nail Bar, and Bellezza Day Spa.
Is there a place near Cox Store where customers can handle shipping or printing needs?
Yes, The UPS Store 3688 near the Cox Store offers printing, shipping, and food delivery services.