Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Gainesville. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
2.7
546 reviews
5 stars
168
4 stars
54
3 stars
41
2 stars
28
1 star
255
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported poor customer service experiences, including long wait times and unhelpful responses.
Service Reliability
Numerous reviews highlighted frequent internet outages and slow service, leading to frustration among customers who felt they were not receiving the service they paid for.
Pricing Issues
Customers expressed dissatisfaction with high prices and unexpected charges, often feeling that the service did not justify the cost.
Equipment Return Problems
Several customers reported issues with returning equipment, including being charged for unreturned items despite having returned them.
- ADAdian Daugherty2 days ago5.0Was just helped by Robert, helped me even more than what I came in for. Walking away happy
- BGBrandon GrabhornJan 5, 20261.0Their customer service is terrible. They have no idea where to transfer you if you are having issues like trying to charge you for something you have no control over. Everyone that works for cox knows how to sign you up but no one knows how to cancel your account shocker. They are trying to charge me for unreturned equipment that was there before move in and was left in the apartment after move out which is what you are required to do by the apartment. Just a bunch of scam artist.
- HHHelenDec 21, 20255.0Such nice people
- AWAndreas WarrenNov 6, 20255.0Nice new equipment!
- JBJerry BennettOct 7, 20254.0I was in to disconnect my service do to moving. The Gentleman that assisted me was very helpful and courteous.
Frequently Asked Questions About Cox Store
What internet plans does the Cox Store in Gainesville offer?
The Cox Store offers ultra-fast Multi GIG Internet plans suitable for gaming, remote work, and streaming needs.
What mobile services are available at the Cox Store in Gainesville?
You can find next-gen 5G mobile plans and the latest mobile devices at the store.
What are the store hours for the Cox Store in Gainesville?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and is closed on Sundays. Holiday hours vary.
Does the Cox Store in Gainesville provide equipment pickup and bill payment services?
Yes, the store offers equipment pick up and drop off as well as bill payment services.
What payment methods are accepted at the Cox Store in Gainesville?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Which mobile device brands are available at the Cox Store?
The store carries Apple and Samsung mobile devices.
Are there any nearby medical centers or urgent care facilities near the Cox Store?
Yes, KidsStreet Urgent Care and MainStreet Family Care are nearby, providing convenient options for medical needs if you're visiting the Cox Store.
What convenience stores can I find near the Cox Store in Gainesville?
Nearby convenience stores include Kangaroo and Circle K, which also offers gas and coffee services, useful for quick stops before or after your visit.
Are there any entertainment or dining options close to the Cox Store?
Yes, you can visit Pizza Hut for quick dining or the Coliseum of Comics for shopping and entertainment nearby.
How can I find more information or get support from the Cox Store?
You can visit their website at https://www.cox.com/local/residential/stores/fl/gainesville/2278-nw-43rd-st or call them at +1 352-672-6083 for personalized support.