Brand Certified
Astound | Washington DC
4.3(493 reviews)
Certified by Astound | Washington DC • Feb 22, 2026
Business Details
5756 Georgia Avenue Northwest, Washington, DC
20011, United States
Certified by Astound | Washington DC • Feb 22, 2026
(800) 427-8686
Certified by Astound | Washington DC • Feb 22, 2026
https://www.astound.com/locations/washington-dc-georgia-avenue/?utm_source=gmb&utm_medium=website_address&utm_campaign=washington_dc&utm_id=test
Certified by Astound | Washington DC • Feb 22, 2026
About
Certified by Astound | Washington DC • Feb 22, 2026
Internet Service ProviderBusiness Networking CompanySatellite and Cable Television Sales and Installation ServiceTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyTelecommunications Equipment SupplierBusiness Internet ServiceCable & Satellite Television Services
Astound Broadband powered by RCN connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support.
We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.
Location
Certified by Astound | Washington DC • Feb 22, 2026
Astound | Washington DC
5756 Georgia Avenue Northwest, Washington, DC
20011, United States
Hours
Certified by Astound | Washington DC • Feb 22, 2026
Reviews
4.3
493 reviews
5 stars
393
4 stars
14
3 stars5
2 stars
16
1 star
65
What are people saying?
AI-generated from recent customer reviews
Technician Performance
Many customers praised the technicians for their professionalism, knowledge, and efficiency in resolving issues.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including billing discrepancies and lack of communication.
Installation Experience
Customers generally reported positive experiences with the installation process, noting quick and efficient service.
Billing Concerns
Multiple reviews expressed frustration over unexpected price increases and issues with promotional offers.
- TSTerry Sorrow1 day ago5.0juan was nice, helpful and quick👍
- HSHazel Saravia2 days ago5.0Britney was awesome! streamlined and got to work quick with a wonderful personality.
- RWRenae W2 days ago5.0My Astound technician, Alexis is amazing! She arrived promptly to my appointment and addressed all of my issues and upgraded my equipment. Alexis is very knowledgeable and patiently answered all of my questions and walked me through my astound services. After listening to my concerns, she provided recommendations to fit the internet needs for my household, then made phone calls to get me set up for better services. Overall service received was outstanding!
- LTLinda Thrasybule6 days ago4.0Britney was courteous and helpful! She explained everything regarding my WiFi access and offered suggestions on boosting connectivity.
- JTJayce TrammelFeb 3, 20265.0Fixed all the issues I had in one system change out.
Frequently Asked Questions About Astound | Washington DC
Does Astound offer a price lock?
Yes, Astound offers a 2 year price lock on any speed.
What internet services are available in your area?
RCN offers a number of internet options in Washington DC to best fit your lifestyle. Internet deals for up to 250 Mbps* speeds start at $29.99 per month. Gig internet with speeds up to 940 Mbps* is also available starting at $49.99 per month.
What areas does RCN service internet to in Washington DC?
RCN provides internet services in Adams Morgan, Dupont Circle, Friendship Heights and many other cities and neighborhoods in Washington DC. RCN also covers parts of Fairfax, Falls Church, and Montgomery counties. View the full list of RCN’s serviceable areas in the DC Metro area: https://www.rcn.com/hub/about-rcn/where-we-service/dc-metro-service-areas/
Is fiber optic internet available in Washington DC?
Yes! Fiber internet is available in Washington DC with speeds up to 1500* Mbps. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth.
Do I need a contract to get internet services?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem/router?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
Learn more: https://www.astound.com/support/internet/bring-your-own-modem/
How long does it take for services to be installed at my home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligible for self-installation then services can be activated as soon as you move in.
Read our full Astound Broadband moving checklist: https://www.astound.com/support/internet/moving-checklist/
Does Astound offer self installation?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment. Learn more: https://www.astound.com/support/internet/self-installation-guide/
What internet speeds does Astound offer?
Astound offers a number of speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Learn more: https://www.astound.com/internet/
Is fiber internet available with Astound Broadband?
Yes! Astound’s fiber powered network is available in select locations with speeds up to 5 Gig. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth. Learn more: https://www.astound.com/internet/gig/
What wireless home internet services are available?
Astound Broadband offers a number of wireless home internet services to best fit your needs. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology.
Learn more: https://www.astound.com/internet/wifi/
Does Astound offer internet security?
Yes, you can access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management – all managed by one easy to use mobile app.
Learn more: https://www.astound.com/internet/wifi/security/
What is Astound Mobile?
Astound Mobile is the newest product offering from award-winning Astound Broadband. Riding on one of the most powerful networks with fast and reliable 5G service in all 50 states and US Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), you can stream, browse, talk and text with confidence. Astound Mobile provides flexibility that allows you to pick and choose the services that best align with your needs. Astound provides the superfast speed combination of home internet and mobile services that are fully capable and ready to handle your every streaming video/audio, gaming, social media and web surfing need. Choose from individual data plans as low as $15/mo/line.
See our pricing, plans and promotions: https://www.astound.com/mobile/plans-and-pricing/
What type of data plans does Astound Mobile offer?
Astound Mobile provides several options so you can choose a plan that works best for your household including 1.5 GB, 3 GB, Unlimited, and Unlimited+ for HD video streaming.
Can I bundle my internet and mobile services?
Yes! Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle.
Build your perfect plan: https://www.astound.com/shop/build-a-plan/
What TV packages are available with Astound?
Astound TV packages give you the power to choose the entertainment that’s right for you. Choose from one of our carefully curated packages. We offer popular networks for whatever you’re into – local broadcast, sports, music, news, movies, the works—Astound TV has you covered. To see what packages are available and the channel lineup, check your address to reveal TV packages that are available at your home.
Learn more: https://www.astound.com/tv/packages/
Can I stream TV apps with Astound?
Yes! Stream all your favorite entertainment in one place on the most popular streaming apps including Prime Video, Netflix, Hulu, and Max.
What is the Astound TV+ app?
Astound TV+ is our TV app that lets you turn your phone/tablet/devices into a TV. Enjoy streaming of live TV, On Demand and cloud DVR recordings (via My Shows folder) on your personal device as part of your subscription to our TV & Internet service.
Learn more: https://www.astound.com/tv/astound-tv-plus/
Does Astound offer a price lock on internet plans?
Yes, Astound offers a 2 year price lock on any internet speed.
What internet speed options are available with Astound in Washington DC?
Astound offers internet speeds including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig depending on location.
Is fiber optic internet available through Astound in Washington DC?
Yes, fiber internet is available with speeds up to 5 Gig in select locations in Washington DC.
Does Astound require a contract for their internet services?
No, Astound Broadband does not require a mandatory contract for internet services.
Can I use my own modem or router with Astound's internet service?
Yes, customers can use their own modem/router with speeds up to 1500 Mbps by following recommended guidelines.
What are the store hours for Astound at 5756 Georgia Avenue Northwest, Washington DC?
Astound is open Monday to Friday from 8 AM to 6 PM, and Saturday from 8 AM to 2 PM. It is closed on Sundays.
What wireless home internet options does Astound provide?
Astound offers Enhanced Whole Home WiFi delivering fast and reliable coverage through multiple access points with TrueMesh technology.
Are there any convenient dining options near Astound's Washington DC location?
Yes, nearby you can find Papa Johns Pizza, Simple Bar and Grill, Noches Noa Noa dance club and bar, Calderon Catering, Imm Thai, SmokeDatt Barbecue catering, BBQ Bus Smokehouse, and The Bar @ Milk & Honey cafe for dining and entertainment before or after your visit.
What nearby facilities can assist customers traveling to Astound on Georgia Avenue?
Nearby is the DCFD Engine 22, Truck 11 fire department which is a local landmark and can help with directions. Additionally, Shell gas station is close by for fuel and vehicle needs.
What local businesses and services are located near Astound's Washington DC location for added convenience?
Close to Astound, customers can find services like Express Car Wash for vehicle cleaning, Tier4 Mattress and EDDYS Mattress Outlet for home furniture, Renaissance Interior Design, Magic Hands Cleaning Services, and Curious Explorers Child Development Center for childcare needs.
Brand Certified Facts from Astound | Washington DC
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