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Cox Store

3.3
(197 reviews)

Business Details

(860) 432-8100

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Central Manchester. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
179 Deming St., Central Manchester, CT
06042, United States

Hours

Reviews

3.3
197 reviews
5 stars
86
4 stars
18
3 stars
21
2 stars
9
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude customer service experiences, with staff often being unhelpful or dismissive.

Service Reliability

Numerous reviews highlighted issues with service reliability, including frequent outages and poor internet performance.

Pricing Issues

Customers expressed dissatisfaction with pricing, citing frequent increases and feeling overcharged for services.

Staff Performance

While some customers praised individual staff members for being helpful and courteous, there were many complaints about unprofessional behavior and lack of training.
  • RS
    Ross Shal
    Feb 7, 2026
    5.0
    I was here today, they helped me a lot, thank you very much, great service
  • SS
    Steve
    Sep 22, 2025
    1.0
    Very disappointed with the cox store. I returned my mother’s equipment and cancelled video service. I was told the bill would be adjusted. She received an incorrect bill. When I called I was told the store would handle it since they made the mistake. When I went to the store they told me I had to call billing and there was nothing they could do. I finally got it straightened out with their billing department over the phone. The people at the store don’t take responsibility for their mistakes. I would advise people look at other service providers.
  • TK
    Ted Ku
    Sep 18, 2025
    1.0
    Service is very unreliable
  • SP
    Shannan Piktelis
    Apr 3, 2023
    5.0
    😁If you must go in-store this is the one to go to. Fast and knowledgeable employees make stopping in a breeze🌟🌟🌟🌟🌟
  • BS
    Ben Stahr
    Aug 4, 2022
    1.0
    Cox is the worst ISP know to mankind. Absolute disgrace of a company. I really hope they go under, and are replaced by a much more competent provider!!

Frequently Asked Questions About Cox Store

What products and services does Cox Store in Central Manchester offer?

Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest Apple and Samsung mobile devices, TV and streaming services, home phone service, equipment pick up/drop off, and bill payment services.

What are the operating hours of Cox Store on weekdays?

Cox Store is open from 10:00 AM to 6:00 PM Monday through Friday.

Brand Certified Facts from Cox Store

Cox Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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