Astound | West Sacramento

3.7
385 reviews

About

Internet Service ProviderBusiness Networking CompanySatellite and Cable Television Sales and Installation ServiceTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyTelecommunications Equipment SupplierBusiness Internet ServiceCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support. We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.

Location

Astound | West Sacramento
1031 Triangle Ct, West Sacramento, CA
95605, United States

Hours

Reviews

3.6
364 reviews
5 stars
211
4 stars
20
3 stars
14
2 stars
19
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians received high praise for their professionalism, friendliness, and helpfulness during installations and support.

Installation Experience

Many customers reported quick and efficient installation processes, with technicians demonstrating strong knowledge and problem-solving skills.

Service Reliability

While some customers experienced issues with internet speeds and outages, others noted reliable service with consistent speeds.

Pricing Concerns

Several reviews highlighted dissatisfaction with high prices, unexpected charges, and poor customer support regarding billing issues.

Mixed Feedback

Overall, experiences varied widely, with some customers expressing satisfaction while others strongly advised against using the service.
  • LT
    lets talk
    4 days ago
    5.0
    Great customer service
  • WZ
    Will Z
    4 days ago
    5.0
    Phuong was great!! 10/10 experience, super helpful and got us all set up
  • SS
    Silly
    Nov 12, 2025
    5.0
    Both Salesperson Lisa and my installer are great assets to Astound. They provide excellent customer service and technical assistance. Thank you!
  • DF
    Daniel Fuhrman
    Sep 27, 2025
    5.0
    Great dude, worked super fast and was nice as can be. Would recommend for you’re installer
  • FC
    fernando contreras
    Sep 15, 2025
    2.0
    my main complaint right now is the wifi i am paying for one gig but with the wifi i am only geting like 130-150 mps thats to slow for me

Frequently Asked Questions About Astound | West Sacramento

Does Astound offer a price lock?

Yes, Astound offers a 2 year price lock on any speed.

Do I need a contract to get internet services?

Astound Broadband does not require a mandatory contract for internet services.