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Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in San Diego. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.9
758 reviews
5 stars
421
4 stars
111
3 stars
69
2 stars
36
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Keion, Dove, and Alyssa for their exceptional service.
Service Speed
Customers frequently noted quick service, with many reporting being in and out of the store in under 10 minutes.
Billing Issues
Several reviews highlighted confusion and dissatisfaction with billing practices, including unexpected charges and difficulties in canceling services.
Store Environment
The store was generally described as clean and well-organized, with easy access and no long lines.
Mixed Experiences
While many customers had positive interactions, some reported rude or unhelpful staff, particularly during phone support.
- BSBelle S3 days ago1.0worst customer support
- MHmark huppOct 31, 20251.0It's not worth it unless you actually need fiber and they are the only ones. After leaving Cox years ago (2018) due to poor customer service they have managed to continue being a terrible provider. They were unreliable and did not show up to install. I called customer service multiple times and they assure me the service folks were coming. They did not show up, and there was no direct communication with the folks in the field. Wasted a day. I was unable to cancel over the phone due to multiple accounts existing in their Database because they did not remove the old one, so the pin they issued me did not work. Now I am waiting 10 working days for a refund that is going to require additional action on my end rather than just refund my card. Huge waste of time and the organization is still heavy with bureaucracy.
- SASan Diego Food AdventurerOct 21, 20255.0Outstanding service. Quick, polite, prompt help
- SMStephanie MartinezOct 20, 20255.0Keion was honestly very very helpful most elite customer service!!! definitely coming back.
- EMElias MaciasOct 6, 20251.0Cox is a horrible company they charge 150$ the first month just for a wire that took the dude 5 minutes to plug in then they charge fees when they claim they don’t. The guy told me they weren’t gonna charge a fee since it was just plugging in a wire. I spoke with representative they don’t tell the truth here. They also overcharge for the most basic service the first two months ended up being 300$ just go to atnt at this point. Not worth it at all for all the trouble especially since they don’t even answer the phone. The customer service is a complete joke. The only good thing is the speed in my area it is good but with atnt they don’t reach my area so I’m forced to have cox. But it’s insane that I spent over an hour trying to reach someone and still haven’t been helped. So they lied about it being free to set up then they lie again saying if I make a payment my service wouldn’t Be cancelled or affected until the next billing period then I see they charged me a couple days after and my bill isn’t even until 11th October straight lying pathetic losers here. Should be illegal how they lie to your face don’t trust cox.
Frequently Asked Questions About Cox Store
What products and services does the Cox Store in San Diego offer?
The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, mobile devices including Apple and Samsung, TV and streaming services, home phone services, equipment pick up and drop off, and bill payment.
What are the Cox Store's operating hours?
The Cox Store in San Diego is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary, with some holidays having reduced hours or closures.
What payment methods are accepted at the Cox Store?
Cox Store accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Where is the Cox Store located?
The Cox Store is located at 1535 Euclid Ave., San Diego, CA 92105, USA.
How can the Cox Store help with home and mobile internet services?
The Cox Store provides home internet service plans, mobile cellular service including next-gen 5G plans, and offers personalized support to upgrade your tech and optimize your connectivity.
Are there any nearby places where customers can grab a quick meal before or after visiting the Cox Store?
Yes, there are fast food restaurants nearby including McDonald's and Popeyes® Louisiana Kitchen, ideal for grabbing a quick meal before or after your visit.
Is there a bank or ATM nearby the Cox Store for financial services?
Yes, customers can find US Bank and a US Bank ATM nearby, as well as Financial Advisors | U.S. Bancorp Investments, providing convenient access to financial services.
What nearby health-related facilities are close to the Cox Store?
Nearby health facilities include the Oak Park Family Health Center, Laura Rodriguez Medical Assistant Institute, Visionary Dental Arts dentist office, and Dr. Victor Crawford DDS dental service.
Can I find beauty or grooming services near the Cox Store?
Yes, there are several beauty and grooming services nearby, such as Monica's Salon, Southeast Fades Barbershop, and Excel Hair Braiding.
Does the Cox Store provide support for equipment and bills?
Yes, the Cox Store offers equipment pick up and drop off services and accepts bill payments to make managing your accounts easier.