Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in San Diego. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.9
762 reviews
5 stars
423
4 stars
111
3 stars
69
2 stars
36
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some praised individual staff members for their helpfulness, many others reported poor experiences, especially with phone support.
Billing Issues
Numerous complaints about confusing billing practices, unexpected charges, and difficulty in canceling services.
Service Reliability
Customers expressed frustration with internet reliability, citing frequent outages and poor service quality.
Store Experience
In-store experiences were generally positive, with quick service and friendly staff noted by many customers.
- IPIvan P3 days ago1.0I moved to a new address where Cox could not provide service. Their own representatives confirmed the location was non-serviceable, yet Cox still attempted to charge me a $40 early termination fee. This was not a voluntary cancellation. Cox was unable to fulfill the service contract, which constitutes a breach of contract, and charging a cancellation fee under these circumstances is improper. To make matters worse, Cox shared my personal information with a third-party collection agency over a charge that should never have existed — especially over just $40. Due to Cox’s refusal to resolve this issue, I have filed a formal complaint with the Federal Communications Commission. I strongly recommend caution to anyone considering this provider.
- BOBruce OsbornDec 19, 20255.0Excellent customer service. Really pleased.
- BFBerenice FrancoDec 13, 20255.0Me encanta ir a cox tienen una atención al cliente excepcional gracias
- ATAlisha TerryDec 2, 20251.0THEEEE MOST GOD AWFUL internet service I've EVER encountered. Nothing but outages, buffering, time outs, and fees on top of fees. EVERYDAY I have to reset my it for it to work properly.
- BSBelle SNov 20, 20251.0worst customer support
Frequently Asked Questions About Cox Store
What products and services does the Cox Store in San Diego offer?
The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, mobile devices including Apple and Samsung, TV and streaming services, home phone services, equipment pick up and drop off, and bill payment.
What are the Cox Store's operating hours?
The Cox Store in San Diego is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary, with some holidays having reduced hours or closures.
What payment methods are accepted at the Cox Store?
Cox Store accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Where is the Cox Store located?
The Cox Store is located at 1535 Euclid Ave., San Diego, CA 92105, USA.
How can the Cox Store help with home and mobile internet services?
The Cox Store provides home internet service plans, mobile cellular service including next-gen 5G plans, and offers personalized support to upgrade your tech and optimize your connectivity.
Are there any nearby places where customers can grab a quick meal before or after visiting the Cox Store?
Yes, there are fast food restaurants nearby including McDonald's and Popeyes® Louisiana Kitchen, ideal for grabbing a quick meal before or after your visit.
Is there a bank or ATM nearby the Cox Store for financial services?
Yes, customers can find US Bank and a US Bank ATM nearby, as well as Financial Advisors | U.S. Bancorp Investments, providing convenient access to financial services.
What nearby health-related facilities are close to the Cox Store?
Nearby health facilities include the Oak Park Family Health Center, Laura Rodriguez Medical Assistant Institute, Visionary Dental Arts dentist office, and Dr. Victor Crawford DDS dental service.
Can I find beauty or grooming services near the Cox Store?
Yes, there are several beauty and grooming services nearby, such as Monica's Salon, Southeast Fades Barbershop, and Excel Hair Braiding.
Does the Cox Store provide support for equipment and bills?
Yes, the Cox Store offers equipment pick up and drop off services and accepts bill payments to make managing your accounts easier.