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Succeed.Net

4.9
(571 reviews)

Business Details

970 Reserve Drive, Roseville, CA
95678, United States
(530) 674-4200
https://succeed.net

About

Internet Service ProviderTelephone CompanyBusiness Internet Service

Location

Succeed.Net
970 Reserve Drive, Roseville, CA
95678, United States

Hours

Reviews

4.9
571 reviews
5 stars
553
4 stars
9
3 stars
1
2 stars
3
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by technicians, highlighting their responsiveness and willingness to help.

Installation Quality

Technicians received positive feedback for their efficient and thorough installation work, often going above and beyond to ensure customer satisfaction.

Service Reliability

While many customers appreciated the service, some expressed frustration with internet reliability and pricing, indicating a need for improvement in these areas.

Communication

Customers noted issues with reaching customer support, particularly long hold times and lack of callbacks, suggesting a decline in responsiveness compared to previous experiences.
  • CH
    Country Corners Veterinary Hospital
    Feb 9, 2026
    5.0
    Super service 👌
  • UB
    Upscale Bohemian
    Feb 9, 2026
    1.0
    Wow, has this company gone DOWN HILL. With no notice they raised my bill. I tried calling them to downgrade (I don't stream movies much at all) and sat on hold forever. Then I took advantage of their recorded voice offer to call me back. They never did. That means that I was sitting on hold that entire time FOR NOTHING. Same thing happened this morning when I tried to call them, still trying to reach them about the same thing, and no response, an no call back (again). Then I look at their web site and they've got notices on there that they have office space and servers available to rent. I guess times are tough now. I can't imagine why with a service decline like this compared to the past. This company used to be responsive and human and real and timely. Now you're on hold for no reason at all (they're never going to pick up) and forever, with raspy, terrible music that's like torture to have to listen to. I'm going to have to find an alternative. This company has LOST ITS WAY. There is NO EXCUSE for leaving customers on hold forever knowing full well you are NEVER going to put a human on to take the call, and you are NEVER going to return the call after offering to. No one needs yet another business run like this, and I'm not rewarding it with my money after putting me through this and wasting my time like this over multiple days.
  • HE
    Honelia Espinoza
    Jan 30, 2026
    5.0
    Did a great job and has very pleasant attitude!
  • AS
    Angie Sanchez
    Jan 19, 2026
    5.0
    Sterlie was very nice and professional, he explained everything very well.
  • DJ
    Dennis Johnson
    Jan 9, 2026
    5.0
    Chris just completed our new internet installation. It included climbing our antenna tower and crawling under the house to route the cable. He was friendly, yet professional, and took time to explain the process and answer questions. Very efficient and good attention to detail. It was a genuine pleasure having him do the work.

Brand Certified Facts from Succeed.Net

Succeed.Net partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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