Astound | Rocklin

4.0
712 reviews

About

Internet Service ProviderBusiness Networking CompanySatellite and Cable Television Sales and Installation ServiceTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyTelecommunications Equipment SupplierBusiness Internet ServiceCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support. We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.

Location

Astound | Rocklin
2205 Sunset Blvd, Rocklin, CA
95765, United States

Hours

Reviews

3.8
583 reviews
5 stars
383
4 stars
20
3 stars
14
2 stars
17
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some technicians provided excellent service and support, many customers reported frustrating experiences with customer service, including long wait times and unhelpful responses.

Service Reliability

Numerous reviews highlighted frequent internet outages and connectivity issues, leading to dissatisfaction among customers who rely on stable service.

Pricing Concerns

Customers expressed frustration over rising prices and inconsistent billing practices, with many feeling that loyalty was not rewarded.

Technician Performance

Several reviews praised technicians for their professionalism and efficiency, particularly highlighting the positive experiences with specific individuals like Adriano.
  • JB
    Juan Becerril
    Jan 5, 2026
    1.0
    Hot garbage customer service…. Astound Broadband will try to double your rate several times a year w/out notice!!! Hot garbage!!!
  • DS
    Deron Steinke
    Jan 5, 2026
    5.0
    My Astound installation was excellent. The technician was on time and finished very quickly. Great service!
  • AL
    Amy Louise
    Dec 27, 2025
    5.0
    Zachary Wertz was an amazing Astound Technician. Professional, fast service, knowledgeable and friendly. Thank you!
  • NK
    Nadia Khan
    Dec 3, 2025
    1.0
    Store timings need to be updated to add lunch break. Drive all the way to drop off equipment and they were closed for lunch.
  • TG
    Tony Gomez
    Nov 30, 2025
    1.0
    internet goes out daily sometimes multiple times a day

Frequently Asked Questions About Astound | Rocklin

Does Astound offer a price lock?

Yes, Astound offers a 2 year price lock on any speed.

Do I need a contract to get internet services?

Astound Broadband does not require a mandatory contract for internet services.