Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in National City. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.4
258 reviews
5 stars
118
4 stars
31
3 stars
24
2 stars
11
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, many others reported rude and unprofessional behavior from employees.
Service Quality
Customers expressed dissatisfaction with the internet service quality, citing issues with speed and reliability, as well as high prices for the service.
Store Experience
The store environment received positive remarks for cleanliness and helpful staff, but there were complaints about long wait times and inefficient service.
Communication Issues
Several reviews highlighted poor communication from staff regarding service options and promotions, leading to customer frustration.
- IPIvan P3 days ago1.0I moved to a new address where Cox could not provide service. Their own representatives confirmed the location was non-serviceable, yet Cox still attempted to charge me a $40 early termination fee. This was not a voluntary cancellation. Cox was unable to fulfill the service contract, which constitutes a breach of contract, and charging a cancellation fee under these circumstances is improper. To make matters worse, Cox shared my personal information with a third-party collection agency over a charge that should never have existed — especially over just $40. Due to Cox’s refusal to resolve this issue, I have filed a formal complaint with the Federal Communications Commission. I strongly recommend caution to anyone considering this provider.
- KHKhaled HadiJan 2, 20265.0That was awesome. They are really good work team.
- SSSarah SDec 23, 20251.0The staff here were rude and unprofessional, clearly talking about me instead of helping. They wasted my time and tried to make it seem like I was the one in the wrong, but after calling corporate, it turned out they were wrong and incompetent. Save yourself the frustration and go to the Euclid location instead.
- AAAhmed De AlbaDec 6, 20253.0I was shopping for Internet and their prices are outrageous. The only way of making it “worth it” is if bundled with their phone plans. Even after bundling the price of the Internet is the regular price for the same product at AT&T but without any discounts. Staff was nice but I think there’s some self awareness on their end that their Internet is not worth it without the bundle.
- ACAndrea CortesDec 4, 20255.0No joke, we were out the store in 5 minutes and VERY satisfied with the service provided. We went in because our service promotion had expired and we wanted to see if there was any new promotion available which luckily there was. Evelyn did a great job assisting our needs and explaining the options.
Frequently Asked Questions About Cox Store
What products and services does the Cox Store in National City offer?
The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, TV and streaming services, home phones, and accessories. They also provide home internet, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment services.
What are the operating hours of the Cox Store in National City?
The Cox Store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays. Holiday hours may vary, with some days closing early or being closed entirely.
Where is the Cox Store located?
The Cox Store is located at 1300 Highland Ave., National City, CA 91950, United States.
What payment methods does the Cox Store accept?
The Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
How can I contact the Cox Store in National City?
You can contact the Cox Store by phone at +1 619-434-6783 or visit their website at https://www.cox.com/local/residential/stores/ca/national-city/1300-highland-ave.
Does the Cox Store offer any special deals or promotions?
Yes, the store offers exclusive deals on Internet + Mobile plans, latest devices, and accessories to help customers upgrade their tech with personalized support.
Which nearby businesses can I visit before or after shopping at the Cox Store?
Nearby you can visit Forever Deals for boutique clothing, Roberto's Taco Shop for Mexican food, and Pompeii Italian Restaurant Pizza House for Italian cuisine, making it easy to combine shopping with dining and other errands.
Are there other telecommunications stores near the Cox Store?
Yes, Metro by T-Mobile and Wireless Superstore are nearby telecommunications companies where you can explore additional mobile phone and service options.
What nearby services are available for personal care around the Cox Store?
For personal care, you can visit Tips and Toes Nail Salon 2, Tom's Barber Shop, and Plaza Nails, all located close to the Cox Store in National City.
What categories does the Cox Store belong to?
The Cox Store is categorized as an Internet Service Provider, Cable Company, Cell Phone Store, Electronics Store, and offers Telecommunications Services including Business Internet Service and Satellite and Cable Television Sales and Installation.