Cox Store

3.4
252 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in National City. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
1300 Highland Ave., National City, CA
91950, United States

Hours

Reviews

3.4
252 reviews
5 stars
116
4 stars
31
3 stars
22
2 stars
11
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rudeness and incompetence.

Service Efficiency

Customers experienced long wait times and inefficient service, particularly during busy hours.

Knowledgeable Staff

Some employees were noted for their helpfulness and knowledge, while others were criticized for lack of information.

Billing Issues

Frequent complaints about billing errors and difficulties in resolving payment issues.

Store Environment

The store environment received positive remarks for cleanliness and organization, though some noted poor signage and hours.
  • CD
    Chris “CannabisChris” Damitz
    Oct 18, 2025
    1.0
    They don't take cash. Why not?
  • LG
    Lori G
    Sep 30, 2025
    5.0
    The service was terrific! When I first walked in, there was a list where you write your name on, and every chair was full, so I assumed it would take over an hour. I was wrong. I didn't look at the time, but it wasn't over an hour that I was there. I wish I had gotten the man's name that helped us bc he was friendly, helpful, and could answer every question. I didn't feel rushed, either. I was setting up a new internet account and chose to do self-installation. It was straightforward. I was and am very happy!
  • JG
    Jose Antonio Casillas Gomez
    Sep 1, 2025
    1.0
    Malas caras de lo empleados.. te miran como si fueras a pedir gratis el Internet. Y los que hablan español no te quieren hablar español
  • ME
    Melanie Epperson
    Aug 27, 2025
    5.0
    Isiah was very accommodating and helping me cancel my service because I am moving out of town thank u
  • RR
    R R
    Aug 7, 2025
    1.0
    Be more courteous and follow with explaining what proceeds and cancellation of service. Also very important remember to wear your name tag and don’t forget to clock back in from your lunch! 🤦‍♂️

Frequently Asked Questions About Cox Store

What products and services does the Cox Store in National City offer?

The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, TV and streaming services, home phones, and accessories. They also provide home internet, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment services.

What are the operating hours of the Cox Store in National City?

The Cox Store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays. Holiday hours may vary, with some days closing early or being closed entirely.