Cox Store

3.0
201 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Lake Forest. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
23704 El Toro Rd., Lake Forest, CA
92630, United States

Hours

Reviews

3.0
201 reviews
5 stars
72
4 stars
23
3 stars
22
2 stars
11
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising helpful staff while many others report rude and unhelpful interactions.

Service Reliability

Numerous reviews highlight frequent internet outages and poor connectivity, leading to significant frustration among customers.

Pricing Issues

Many customers express dissatisfaction with rising prices and feel they are being overcharged for subpar service.

Store Experience

While some customers report positive experiences in-store, others mention long wait times and inefficient service.
  • CC
    Capt Ron Cat
    2 days ago
    1.0
    Been trying to get Cox internet for 3 weeks at a house that has a cable modem and coax cable in the house. Cox stayed the house is blocked from previous tenants and refuses to grant internet service. I have no choice but to move out of my house. Unbelievable. The ppl working at this location are very professional but the company is Nothing but a bunch of liars.
  • BB
    BryAhm77
    Dec 9, 2025
    5.0
    Walked in, was immediately assisted, with a great resolution to the issue I was concerned with.
  • AC
    a c
    Dec 2, 2025
    1.0
    Worst experience ever went in to trade my phone in and they canceled my old data plan and switch it to there plan and put my service on a different phone and told me I would have to wait till the next day around 12 to have sevice on my phone The next day comes around its 12pm and still dont have sevice they all keep giving me the run around DO NOT TRUST THIS PLACE the lady then tells me come into the store and it will TAKE 10 MINUTES we were stuck there for 50 minutes and still dont have a phone that work
  • RF
    Reza Fathali
    Nov 20, 2025
    2.0
    So expensive services! Unbelievable!!
  • JA
    Joe Andrade
    Nov 12, 2025
    1.0
    Have had their service for a month. Very terrible service. Constant signal loss, bad connection. They recommended an update to faster speed after blaming it on the plan. Now I pay more for the same crappy internet. This service is horrendous. Dial up was more reliable than this. Sadly.

Frequently Asked Questions About Cox Store

What products and services does Cox Store in Lake Forest offer?

Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, latest mobile devices including Apple and Samsung, TV and streaming, and home phone services. They also provide home internet, mobile cellular service, cable and streaming service, equipment pick up/drop off, and bill payment.

What are the store hours for Cox Store in Lake Forest?

The Cox Store in Lake Forest is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary with some days closed and others open from 10:00 AM to 4:00 PM.