Cox Store

4.0
72 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in La Mesa. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
3649 Avocado Blvd., La Mesa, CA
91941, United States

Hours

Reviews

4.0
72 reviews
5 stars
51
4 stars
1
3 stars
3
2 stars
2
1 star
15
  • WW
    William Wiseman
    2 days ago
    5.0
    Best experience I’ve ever had at an internet/cell phone store. Kyla took great care of me and helped me save money! Highly recommend.
  • CC
    Capt Ron Cat
    2 days ago
    1.0
    Been trying to get Cox internet for 3 weeks at a house that has a cable modem and coax cable in the house. Cox stayed the house is blocked from previous tenants and refuses to grant internet service. I have no choice but to move out of my house. Unbelievable. The ppl working at this location are very professional but the company is Nothing but a bunch of liars.
  • IP
    Ivan P
    2 days ago
    1.0
    I moved to a new address where Cox could not provide service. Their own representatives confirmed the location was non-serviceable, yet Cox still attempted to charge me a $40 early termination fee. This was not a voluntary cancellation. Cox was unable to fulfill the service contract, which constitutes a breach of contract, and charging a cancellation fee under these circumstances is improper. To make matters worse, Cox shared my personal information with a third-party collection agency over a charge that should never have existed — especially over just $40. Due to Cox’s refusal to resolve this issue, I have filed a formal complaint with the Federal Communications Commission. I strongly recommend caution to anyone considering this provider.
  • NN
    Naweed Naweedi
    Dec 17, 2025
    1.0
    I visited this Cox store to get help with a WiFi issue and was extremely disappointed by the experience. The staff were dismissive and disrespectful, and it felt like they had no interest in actually helping resolve the problem.One employee, a man named Sami, was especially disrespectful in the way he spoke to me and handled the situation. Instead of offering solutions or guidance, I was made to feel like I was wasting their time.When customers come into a store, it’s usually because they already have an ongoing issue and need support. Basic courtesy and a willingness to help should be the minimum expectation, and unfortunately this location failed at both. I would not recommend this store if you’re looking for helpful or professional customer service.
  • MB
    Melody Bergey
    Dec 13, 2025
    5.0
    Came in to switch over to a new account - Vladimir was patient in helping me find the WiFi plan I need and was clear in walking me through the necessary steps. The guys were all friendly, respectful and really helpful - definitely recommend this location if you need assistance!

Frequently Asked Questions About Cox Store

What services are offered at the Cox Store in La Mesa?

The Cox Store offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment.

What products can I find at the Cox Store in La Mesa?

You can find Apple and Samsung Mobile Devices, TV and Streaming products, and Home Phone equipment.