Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Chula Vista. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.3
380 reviews
5 stars
157
4 stars
55
3 stars
28
2 stars
24
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were reported as rude or unprofessional.
Service Reliability
Many customers expressed dissatisfaction with the reliability of internet service, citing frequent outages and slow speeds.
Billing Issues
Numerous reviews highlighted problems with billing practices, including unexpected charges and difficulties in resolving billing disputes.
Store Experience
Customers reported varying experiences at physical locations, with some noting long wait times and poor organization, while others appreciated quick service.
Overall Satisfaction
Overall sentiment is largely negative, with many customers expressing a desire to switch to competitors due to dissatisfaction with service and pricing.
- OROsvaldo RiosDec 26, 20255.0If you come to this location, Please ask for ANDI His very Helped and professional. He went above and beyond for me in helping me get a WiFi for Home 🙏🏻
- DPDottie PalmerSep 27, 20255.0Jorge helped us with sevrral
- RTRyan TSep 24, 20251.0If you can get another Internet provider, do it. I've never had an Internet go down more than Cox, and if you check online it'll say it's good, even though clearly it says I have no Internet.
- MSMia ScottSep 15, 20255.0Camyrn greeted us with great energy immediately coming through the door. She was professional and informative and made our experience seamless.
- AGAle GlzSep 13, 20255.0Great customer service
Frequently Asked Questions About Cox Store
What products and services can I find at the Cox Store in Chula Vista?
At the Cox Store in Chula Vista, you can find ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, TV and streaming services, home phone options, and related accessories. Services include home internet, mobile cellular service, cable and streaming services, equipment pickup and drop off, and bill payment.
What are the regular store hours for the Cox Store in Chula Vista?
The Cox Store in Chula Vista is open Monday through Saturday from 10:00 AM to 6:00 PM. The store is closed on Sundays.
Does the Cox Store in Chula Vista offer any special holiday hours?
Yes, the store is closed on November 27, December 25, and January 1. On December 24 and December 31, it is open from 10:00 AM to 4:00 PM.
What payment options does the Cox Store in Chula Vista accept?
The store accepts American Express, Cash, Check, Contactless Payments, Discover, Mastercard, and Visa.
Where is the Cox Store located in Chula Vista?
The Cox Store is located at 511 Telegraph Canyon Rd., Chula Vista, CA 91910, USA.
How can I contact the Cox Store in Chula Vista?
You can contact the store by phone at +1 619-271-5793 or visit their website at https://www.cox.com/local/residential/stores/ca/chula-vista/511-telegraph-canyon-rd.
What brands does the Cox Store in Chula Vista carry?
They carry products and services from Cox Communications, along with Apple and Samsung mobile devices.
Are there any nearby places I can visit before or after shopping at the Cox Store?
Yes, nearby you can visit the Cox Solutions Store for additional telecommunications services, My Smile San Diego Dental Center if you need dental care, and Telegraph Canyon Animal Medical Center for pet services.
Is there a place nearby the Cox Store in Chula Vista where I can print or ship packages?
Yes, The UPS Store 0250 is nearby, offering shipping, printing, and packing services, conveniently located for customers needing these services.
If I'm looking for food options near the Cox Store in Chula Vista, what do you recommend?
Nearby dining options include Burros & Fries Telegraph for Tex-Mex and Mexican fast food, and Subway for quick sandwiches and meals.