Cox Store

3.9
510 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Tucson. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
760 W. Valencia Road, Tucson, AZ
85706, United States

Hours

Reviews

3.9
510 reviews
5 stars
313
4 stars
52
3 stars
36
2 stars
22
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were reported as rude and unhelpful.

Pricing Issues

Customers frequently expressed dissatisfaction with rising prices and unexpected charges, leading to frustration.

Efficiency

Many customers appreciated the quick service for equipment returns and account setups, noting fast and efficient experiences.

Staff Knowledge

Some staff members were recognized for their knowledge and ability to resolve issues, while others were criticized for lack of understanding.

Store Experience

Store cleanliness and organization received positive remarks, but some locations were noted as understaffed or poorly managed.
  • NA
    Nathan Anderson
    6 days ago
    1.0
    Cox is garbage, but unfortunately the only fiber optic provider in my area. Internet has been down 6 days... Go with another company if you have the option!
  • MT
    Mabel Hernandez Taylor
    Nov 4, 2025
    5.0
    Thank you Alex for going above and beyond to try and help us. Although the situation is very frustrating it is nice to know that there are people that actually care and will not just brush you off to not resolve the problem. We got 5 phones with Cox and 1 came defective. Customer Service was no help. Alex was a superstar in trying to get our issue resolved and finding a solution.
  • KK
    Kyle
    Oct 30, 2025
    1.0
    I am absolutely astounded by how unreliable cox intent is in my area. Unfortunately, I have no other options. I can't wait for another provider to offer internet in my zip code.
  • TT
    Trina Turner
    Oct 27, 2025
    1.0
    This company raises their prices without telling you. When you call, you rarely get a person. Their prices are very high. Your cable has an issue, they’re going to charge you $75 for someone to come look at it as if the monthly service isn’t high enough. Don’t recommend.
  • KS
    Knight Ster
    Sep 30, 2025
    5.0
    Very friendly staff. Adrian and the manager Alex were very helpful in meeting our needs and working to get the account transferred under my wife's name. Thank you!

Frequently Asked Questions About Cox Store

What services does Cox Store in Tucson offer?

Cox Store offers home internet service, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment services.

What products can I find at the Cox Store on W. Valencia Road?

You can find Apple and Samsung mobile devices at the Cox Store.