Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Tucson. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.8
1,593 reviews
5 stars
821
4 stars
256
3 stars
134
2 stars
81
1 star
301
What are people saying?
AI-generated from recent customer reviews
Customer Service
In-store customer service is generally reported as friendly and helpful, with specific employees receiving praise for their assistance.
Internet Issues
Many customers expressed frustration with unreliable internet service, frequent outages, and poor technical support.
Billing Concerns
Customers reported issues with billing practices, including unexpected charges and difficulties in canceling services.
Long Wait Times
Several reviews mentioned long wait times in-store, although many noted that service was efficient once attended to.
Mixed Experiences
While some customers had positive experiences at specific locations, others highlighted systemic issues with the company as a whole.
- OAoldBeginner Airsoft1 day ago5.0Got eight in and out. Very helpful staff
- LGLouis Payan Garcia1 day ago5.0Love the service of Cox communication service.
- NANathan Anderson6 days ago1.0Cox is garbage, but unfortunately the only fiber optic provider in my area. Internet has been down 6 days... Go with another company if you have the option!
- MMMichael McCartyNov 7, 20255.0At the time I went.. It was not busy.. was in and out.. staff member was very helpful and quick..
- KKKyleOct 30, 20251.0It is absolutely astounding how unreliable cox internet is. Unfortunately, I have no other options. I can't wait for another provider to offer internet in my zip code.
Frequently Asked Questions About Cox Store
What products and services does Cox Store in Tucson offer?
Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, Apple and Samsung mobile devices, TV and streaming services, home phone, equipment pick up/drop off, and bill payment services.
What are the opening hours of the Cox Store located at 5441 E. Broadway Blvd, Tucson?
The Cox Store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM. Note holiday hours vary, with closures on Thanksgiving, Christmas Day, and New Year's Day.
Does Cox Store accept credit card payments and other payment methods?
Yes, Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Where can I find more information or get personalized support from the Cox Store?
You can visit their website at https://www.cox.com/local/residential/stores/az/tucson/5441-e-broadway-blvd or find them on Facebook at Cox Solutions Store. They also provide personalized in-store support.
What exclusive offers are available at Cox Store Tucson?
The store offers exclusive deals on Internet and Mobile plans, as well as promotions on the newest mobile devices and accessories.
Is the Cox Store in Tucson a good place to upgrade my home internet and mobile plans?
Yes, the store specializes in upgrading tech with ultra-fast internet and next-gen 5G mobile plans, suitable for gaming, remote work, and streaming needs.
What nearby businesses can I visit along with Cox Store on E. Broadway Blvd in Tucson?
Nearby businesses include Direct Cellular mobile phone store, Taichi Bubble Tea, Ramen and Poke for dining, and The UPS Store for courier services, all located close to Cox Store.
Are there food options near Cox Store where I can grab a meal after shopping?
Yes, nearby eateries include Taichi Bubble Tea, Ramen and Poke, Two Hands Corn Dog (Korean restaurant), Jimmy John’s sandwich shop, and Chipotle Mexican Grill.
Can I combine a visit to Cox Store with shopping at other stores nearby?
Absolutely, you can visit nearby stores such as Mattress Firm, Dollar Tree, and Get It Out West for clothing and office equipment alongside your Cox Store visit.
How can nearby services like Mobile Lock & Key or Shred Nations assist me when visiting Cox Store?
While visiting Cox Store, you can conveniently access Mobile Lock & Key for locksmith services and Shred Nations for document shredding, both situated nearby.