Brand Certified
Cox Store
3.4(914 reviews)
Certified by Cox Store • Feb 22, 2026
Business Details
9897 W McDowell Rd, Tolleson, AZ
85353, United States
Certified by Cox Store • Feb 22, 2026
(623) 594-0915
Certified by Cox Store • Feb 22, 2026
https://www.cox.com/residential/local/stores/az/tolleson.html
Certified by Cox Store • Feb 22, 2026
About
Certified by Cox Store • Feb 22, 2026
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Tolleson. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Certified by Cox Store • Feb 22, 2026
Hours
Certified by Cox Store • Feb 22, 2026
Reviews
3.4
914 reviews
5 stars
411
4 stars
122
3 stars
78
2 stars
60
1 star
243
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Tobey and Brian received praise for their helpfulness, many customers reported poor service, long wait times, and unhelpful staff.
Technical Issues
Numerous reviews highlighted ongoing technical problems with internet service, including slow speeds, outages, and issues with equipment installation.
Billing Concerns
Customers frequently expressed frustration over billing practices, including unexpected charges, difficulty resolving payment issues, and dissatisfaction with the overall cost of services.
Store Experience
Some customers had positive experiences in-store, noting quick service and helpful staff, while others reported long wait times and unprofessional behavior.
- KBKim BakerFeb 15, 20265.0Way better than trying to communicate with phone customer service. Total English, new more than reading prompts and not only solved but lower my monthly bill. Yet phone customer service you can't understand, they don't know the answers and have power to do nothing!
- CBChavelo BandaFeb 5, 20265.0Diego Nevarez helped me add on mobile to my existing cox account. He was detailed and got me in and out of the store with an even better deal than I thought. If you want to make the switch or have questions I'd strongly suggest Diego. Thanks!
- BCBrad CarrizalesJan 10, 20265.0I came into your location here on 99th Ave and McDowell today 1/10/26. While I was there I had the pleasure of being helped by Toby, super friendly and very informative when answering my questions! Its definitely worth driving 15mins vs just picking up the phone to call customer service! Thank you Toby for your above and beyond customer service!
- TLTyler LugenbealJan 5, 20261.0Less than helpful, the sales people never know how to actually assist in servicing an account and always push you to a general phone support line. They will just tell you no and expect you to figure it out on your own. Wait times are long for no reason, management sitting around in the back office instead of clearing the que, typically more problems arise than help is provided. Save your time and just schedule a technician to visit since they can actually do their job.
- SSSome1has2doitJan 3, 20265.0Tobey —-has the best customer experience. Please come visit and check out, especially for new service and existing customers. Made my day so much better with billing and internet issues ASK FOR HIM!
Frequently Asked Questions About Cox Store
What products and services does Cox Store in Tolleson offer?
Cox Store in Tolleson offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, TV and streaming services, home phone, equipment pick up/drop off, and bill payment services.
What are the store hours for Cox Store in Tolleson?
The Cox Store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM. Holiday hours vary with some days closed or with reduced hours.
Where is Cox Store located in Tolleson?
Cox Store is located at 9897 W McDowell Rd, Suite 700, Tolleson, AZ 85353, USA.
What payment options does Cox Store accept?
Cox Store accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Cox Store provide support for upgrading tech and exploring deals?
Yes, Cox Store offers personalized support to help upgrade your technology, explore exclusive deals, and enhance your in-store experience.
Is Cox Store in Tolleson open on major holidays?
Cox Store is closed on holidays such as November 27, 2025, December 25, 2025, and January 1, 2026. It may have reduced hours on December 24 and December 31, 2025.
How can I access Cox Store in Tolleson using local transit or nearby landmarks?
Cox Store is near other well-known businesses like Cox Solutions Store and Sprint Store, which can help you identify the area. Using these nearby landmarks can assist when navigating to the store.
Are there dining options near Cox Store where I can eat before or after my visit?
Yes, near Cox Store you can find dining options like The Buffalo Spot - Tolleson and Firehouse Subs, which are good places to enjoy a meal around your visit.
What other telecommunications stores are close to Cox Store for alternative options?
Nearby telecommunications stores include Cricket Wireless, AT&T Store, and GoWireless Verizon Premium Retailer, providing alternative mobile phone and accessory options.
Are there any health and wellness facilities near Cox Store in Tolleson?
Yes, nearby health and wellness facilities include Youfit Health Clubs, Alliance Urgent Care, Westwind Dental Tolleson, and Blu Sol Massage Spa for fitness, urgent care, dental services, and spa treatments.
Brand Certified Facts from Cox Store
Cox Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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