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Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Tempe. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.6
932 reviews
5 stars
470
4 stars
120
3 stars
56
2 stars
43
1 star
243
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees for their helpfulness and professionalism, particularly mentioning Brennan, Layla, and Tati.
Service Reliability
Numerous reviews highlighted frequent internet outages and poor connectivity, leading to frustration among customers.
Long Wait Times
Customers reported long wait times both in-store and for customer service calls, indicating a need for better staffing.
Mixed Experiences
While some customers had positive experiences with store staff, others reported dissatisfaction with the overall service and support from Cox.
Pricing Issues
Several reviews mentioned unexpected price increases and dissatisfaction with the value of the service provided.
- RFRachel F.Nov 12, 20251.0This company is absolutely terrible. The service is unreliable with outages multiple times per month. I switched to a new provider and when I tried to cancel, they wasted over an hour of my time forcing me to go through a list of questions and offers even though I made it very clear that I was not interested in hearing any offers or answering any questions and just wanted to cancel. I would not recommend this company with their unreliable service and unethical business practices to anyone.
- RMRobert MOct 18, 20255.0Excellent service and they are not pushy at all
- AMAnthony MartinezOct 14, 20255.0I talked to customer service lady by the name of Beth short for Elizabeth. She was amazing and very helpful. People like here need a raise and PTO
- RGRose Gonzales-VelazquezOct 10, 20255.0Brennan Curtis was our rep today and he was the Bomb! Got us back in service answerd all of our questions and showed us where we can sign in on our apps! Thank you Curtis!!
- MJMarcus JohnsonOct 2, 20255.0Fantastic experience working with Brennan C. He really went above and beyond to make sure I got what I needed and also to make sure my account was set up correctly. Great person to work with! Represented Cox very well!
Frequently Asked Questions About Cox Store
What services does the Cox Store in Tempe offer?
The Cox Store offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment.
What products can I find at the Cox Store?
You can find Apple and Samsung Mobile Devices, TV and Streaming products, and Home Phone devices at the store.
What are the store hours for the Cox Store in Tempe?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM. Note that it is closed on holidays like November 27, 2025, and December 25, 2025.
Where is the Cox Store located?
The Cox Store is located at 2040 East Rio Salado Pkwy., Ste. 128, Tempe, AZ 85281, USA.
What payment options does the Cox Store accept?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
What are some nearby places I can visit before or after shopping at the Cox Store?
You can visit European Wax Center for beauty services, Tempe Market Place Courtyard for a public plaza experience, or enjoy a meal at Twin Peaks Restaurants nearby.
Is there public transit access or other retail stores near the Cox Store?
Nearby retail options include GameStop for gaming needs and Men's Wearhouse for clothing, making it convenient to shop around the Cox Store location.
Are there places for health and wellness near the Cox Store?
Yes, Nationwide Vision optometry clinic and 7 Day Spa & Nails are nearby for eye care and spa services respectively.
Where can I find mobile phone services or accessories near the Cox Store?
In addition to Cox store, T-Mobile mobile phone store is nearby for additional mobile plans and accessories.
How can I connect with the Cox Store online or via social media?
You can visit their website at https://www.cox.com/local/residential/stores/az/tempe/2040-east-rio-salado-pkwy or follow their Facebook page 'Cox Solutions Store' and Twitter handle @CoxComm for updates.