Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Sierra Vista. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.8
694 reviews
5 stars
397
4 stars
73
3 stars
54
2 stars
27
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised individual staff members while others reported poor experiences and unhelpful responses.
Service Reliability
Frequent complaints about internet outages and inconsistent service quality, with many customers expressing frustration over reliability.
Pricing Issues
Customers reported unexpected price increases and dissatisfaction with the value for money, often feeling overcharged for the service provided.
Installation Experience
Installation experiences varied; some customers praised technicians for their thoroughness, while others reported issues with scheduling and execution.
Competitor Comparison
Many customers expressed a desire to switch to competitors like Allo, citing better pricing and service quality.
- JSJohn Segerlund2 days ago5.0Very nice store. The employees were friendly and I didn't have to wait to be assisted.
- RTRickarama TramaOct 30, 20255.0I was lucky today as Mr. Angel Cummings at Cox Communications took care of my many mistakes with my cell phone and he is cool, calm, and very intelligent. Many thanks to him and Cox Mgmt. For having his caliber of employee~!!!
- JCJustin CannonOct 16, 20255.0Wanted to give Josh a shout-out for his excellent customer service! He was very knowledgeable and helpful in getting me the service and connection I needed on short notice. Thanks again!
- HBHayley BueOct 7, 20251.0This Internet is trash. I don't use the other products but I purchased the medium speed plan however there is an outage at least once a day with constant choppy connection. Shame spectrum is not offered in this area. I will be switching as soon as I find another Internet provider.
- KWKari WOct 3, 20255.0Amazing experience so far! They bent over backwards to install our service several weeks early due to a horrific experience with our last provider. For the same price our service is faster, more reliable and reaches every end of the house. The equipment is better in every way. 5+ stars for John the installer. He went above and beyond. John not just installed the service he went to the trouble of finding and using the hardwired phone cables so that he didn’t have to install a long unsightly cable on the outside and drill through the house. He found the most efficient signal with the highest speeds possible. This took him a significantly longer time. He stayed until 7:30 pm even though he had a 3+ hour drive home. Thank you John. You have made the switch to Cox worth the $300 we had to pay our last provider to pay out their contract (they used a legal threat if we didn’t).
Frequently Asked Questions About Cox Store
What services and products does Cox Store in Sierra Vista offer?
Cox Store provides ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung products, TV and streaming services, home phone, and accessories. They also offer home internet, mobile cellular service, cable and streaming services, equipment pick up and drop off, and bill payment.
What are the operating hours of the Cox Store in Sierra Vista?
The Cox Store is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays. Holiday hours may vary, with closures on certain dates such as November 27, 2025, and reduced hours on December 24 and December 31, 2025.
Where is the Cox Store located in Sierra Vista?
The Cox Store is located at 440 Hwy 90, St #B6, Sierra Vista, AZ 85635, USA.
What payment methods are accepted at the Cox Store?
The Cox Store accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
How can I contact the Cox Store in Sierra Vista?
You can contact the Cox Store by calling +1 520-335-8362 or visiting their website at https://www.cox.com/local/residential/stores/az/sierra-vista/440-hwy-90.
Are there any nearby places I can visit before or after shopping at the Cox Store in Sierra Vista?
Yes, nearby places include Warfuel Kitchen Sierra Vista, a health food restaurant, Chipotle Mexican Grill for Mexican fast food, and Cold Stone Creamery for ice cream and smoothies. These offer great options for dining or refreshments around your visit.
What nearby services can complement my visit to the Cox Store?
Nearby services include Navy Federal Credit Union for financial services, UPS Access Point location for shipping needs, and minuteKEY for locksmith services, which could be convenient while visiting or running errands in the area.
Are there other electronics or mobile phone stores near the Cox Store?
Yes, nearby you will find another Cox Authorized Retailer and Verizon stores offering mobile phones and telecommunications services, which might be useful for comparisons or additional options.
Does the Cox Store offer support for gaming or streaming devices?
Yes, Cox Store offers internet and mobile plans suitable for gaming and streaming, as well as the latest devices and accessories to enhance your experience.
What brands are available at the Cox Store in Sierra Vista?
The store offers devices and services mainly from Cox Communications, along with Apple and Samsung mobile devices, and related accessories.