Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Phoenix. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.7
1,042 reviews
5 stars
552
4 stars
139
3 stars
90
2 stars
47
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and efficient, while others were criticized for being rude and unhelpful.
Service Reliability
Numerous complaints about internet outages and unreliable service, leading to frustration among customers.
Efficiency
Some customers reported quick and efficient service in-store, while others experienced long wait times and poor management.
Billing Issues
Frequent complaints about unexpected charges and billing discrepancies, causing dissatisfaction among customers.
- TOTash Olivieri3 days ago1.0Understaffed and was unable to get help. Long wait times and too crowded.
- NENai EmelianoJan 5, 20265.0Brandon is THE MAN! My girlfriend and I were running into problems that we could not fix with the assistance of the online chat bot or live agent service over the phone, however, we got everything we needed at this location. Brandon was extremely helpful every step of the way and cleared up all the confusion we had and brought peace to some anxiety we were feeling. He also cultivated a friendly environment with casual, unforced conversation and managed to assist Spanish speaking customers on top of helping solve our problems. Very effective and nothing but positive feedback on our end. We appreciate you Brandon 🤙🏽
- CRChelly RashDec 27, 20255.0The employees were absolutely awesome to deal with! They solved my issue in no time at all!
- JYJessie YoungDec 26, 20255.0I had a great experience with one of the customer service representatives at the camelback location, Xavier! He was so kind and helpful and I really appreciate the service he provided!
- GBGerald BolingDec 23, 20251.0Customer Service did not want to listen to a valid complaint. Was brushed off. Will be looking for a better company with better customer service.
Frequently Asked Questions About Cox Store
What products and services does Cox Store in Phoenix offer?
Cox Store in Phoenix offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung products, TV and streaming services, home phone, and accessories. They also provide services like home internet, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment.
What are the operating hours of the Cox Store on E. Camelback Rd.?
The Cox Store operates Monday through Saturday from 10:00 AM to 7:00 PM and is closed on Sundays. Holiday hours vary, with some holidays being closed or having reduced hours from 10:00 AM to 4:00 PM.
Where is the Cox Store located in Phoenix?
The Cox Store is located at 1945 E. Camelback Rd., Ste. D2, Phoenix, AZ 85016, United States.
What payment methods does the Cox Store accept?
The Cox Store accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
How can I contact the Cox Store in Phoenix?
You can contact the Cox Store by calling +1 602-795-0304 or visiting their website at https://www.cox.com/local/residential/stores/az/phoenix/1945-e-camelback-rd.
Are there any nearby dining options I can visit before or after coming to Cox Store?
Yes, nearby dining options include Torchy's Tacos, Café Zupas, The Parlor (an Italian restaurant), Armadillo Grill (American cuisine), Brenda's Inferno bar, Kyoto Bowl (fast food), and Pork on a Fork BBQ & Catering. These places offer a variety of meals if you want to enjoy food before or after your visit.
What other electronics or mobile stores are near the Cox Store?
Nearby electronics and mobile stores include Cox Solutions Store, T-Mobile, Best Buy, Data Doctors - Central Phoenix, AZ, and Geek Squad. Customers interested in mobile plans, devices, or tech support can visit these stores in close proximity to the Cox Store.
Are there financial institutions close to Cox Store where I can manage my banking needs?
Yes, the Arizona Financial Credit Union and Arizona Federal Credit Union - Camelback Colonnade are nearby. These institutions provide financial services including installment loans and financial advising, convenient for customers in the area.
Does the Cox Store provide support for streaming and smart home services?
Yes, Cox Store provides TV and streaming services along with smart home automation products. Their staff can assist with device upgrades, streaming services, and home automation to enhance your connected living experience.