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Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Phoenix. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.7
1,032 reviews
5 stars
547
4 stars
138
3 stars
89
2 stars
47
1 star
211
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and efficient, while others were criticized for rudeness and lack of knowledge.
Service Issues
Frequent complaints about internet outages and poor service reliability, with many customers expressing frustration over ongoing connectivity problems.
Quick Service
Several customers noted fast service for equipment pickup and returns, with some reporting minimal wait times.
Billing Concerns
Numerous reviews highlighted issues with billing practices, including unexpected charges and confusion over service fees.
Store Experience
The in-store experience varied, with some customers appreciating the helpfulness of staff, while others reported long wait times and disorganization.
- MRMadilyn Ramos4 days ago5.0I was nervous to try this store because of some of the reviews, but it ended up being a great experience for me! I was in and out and the guy who helped me was friendly and efficient. Everyone else seemed to be helping other customers too, with the same friendliness. Would definitely come back if I needed to.
- TGTami GreathouseOct 26, 20255.0Anelis was spectacular and she answered all of my family questions also made it easy getting new phones with cox. We are so excited to work with them.
- RPRaju PatelOct 17, 20251.0terrible service, even worse customer service. absolutely useless. 2 hour outage and counting--no resolution. $200/month is not worth it.
- SGSergio “Gïïo”Oct 13, 20255.0Super fast service. Walk in, sign in.. took 8 min to get my new router and get out of there tops. Make sure you have your ID folks.
- CBcmd bearOct 11, 20251.0I came into the store about two weeks ago tp pay my bill that was 131.36. Also I wanted my services transferred to a new address. The person who helped me quoted me a price of $178 and some some change. I wasn't happy about that nor was IO was happy about how I was treated by the cox employee and I posted about it. Now today I went o pay "another cable bill" and the guy who helped me today said my bill is going to be $237 dollars and some change. This is bs.
Frequently Asked Questions About Cox Store
What products and services does Cox Store in Phoenix offer?
Cox Store in Phoenix offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung products, TV and streaming services, home phone, and accessories. They also provide services like home internet, mobile cellular service, cable and streaming service, equipment pick up and drop off, and bill payment.
What are the operating hours of the Cox Store on E. Camelback Rd.?
The Cox Store operates Monday through Saturday from 10:00 AM to 7:00 PM and is closed on Sundays. Holiday hours vary, with some holidays being closed or having reduced hours from 10:00 AM to 4:00 PM.
Where is the Cox Store located in Phoenix?
The Cox Store is located at 1945 E. Camelback Rd., Ste. D2, Phoenix, AZ 85016, United States.
What payment methods does the Cox Store accept?
The Cox Store accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
How can I contact the Cox Store in Phoenix?
You can contact the Cox Store by calling +1 602-795-0304 or visiting their website at https://www.cox.com/local/residential/stores/az/phoenix/1945-e-camelback-rd.
Are there any nearby dining options I can visit before or after coming to Cox Store?
Yes, nearby dining options include Torchy's Tacos, Café Zupas, The Parlor (an Italian restaurant), Armadillo Grill (American cuisine), Brenda's Inferno bar, Kyoto Bowl (fast food), and Pork on a Fork BBQ & Catering. These places offer a variety of meals if you want to enjoy food before or after your visit.
What other electronics or mobile stores are near the Cox Store?
Nearby electronics and mobile stores include Cox Solutions Store, T-Mobile, Best Buy, Data Doctors - Central Phoenix, AZ, and Geek Squad. Customers interested in mobile plans, devices, or tech support can visit these stores in close proximity to the Cox Store.
Are there financial institutions close to Cox Store where I can manage my banking needs?
Yes, the Arizona Financial Credit Union and Arizona Federal Credit Union - Camelback Colonnade are nearby. These institutions provide financial services including installment loans and financial advising, convenient for customers in the area.
Does the Cox Store provide support for streaming and smart home services?
Yes, Cox Store provides TV and streaming services along with smart home automation products. Their staff can assist with device upgrades, streaming services, and home automation to enhance your connected living experience.