Cox Store

Reviews

• CE

  chris ellis

  2 days ago
  3.0
  Large man in there mean mugs/glares at anyone that pulls up to the store when he's closing. You don't even have to knock. Just look at the door and he's paranoid/mad. Relax man
• CJ

  Courtney Jenkins

  6 days ago
  5.0
  In and out very quickly. Carlos helped me and was very professional and fast! Thank you for a great experience.
• SF

  S F

  Feb 11, 2026
  1.0
  Middle aged tech savvy man here just got back from returning equipment that didn't work. Very poor customer service, asian woman with tattoo sleeve kept looking at me and calling out "Julie", after the 2nd time I said, I'm not Julie. She came up then and said, what do you need! I was just there to return equipment. She did not want to know about any of the problems and took the equipment without even opening the boxes to check or inventory items. She indicated we were finished by moving away with the boxes, I said, Thank-you? She responds "Uh huh" - I am so very tired of poor customer service like this! I have had nothing but trouble with Cox!
• BG

  Brittany Grady

  Feb 5, 2026
  1.0
  Cox is a freaking scam I owed for my bill 3 years ago but I turned in the equipment and they keep telling me I haven't well my debt got sold and I paid my bill in full and now 2 years later they sold the equipment debt that I paid for to another credit place. This review is not for this store directly but didn't know where else to go. I'm so frustrated because I feel they are just trying to squeeze money out of me when they were already paid it last year. I just lost my husband and am trying to keep my credit good and them doing this is ridiculous after I already paid who they hired them said oh this too yea I'm not paying it and I will be providing proof. I hate cox and I will never get this company again. I will tell anyone who is thinking about getting this scam of a service not to.
• TA

  Tommy Abbatacola

  Jan 30, 2026
  5.0
  I went in because I have been getting thrown around on the phone and no one has been able to help me set up my WiFi for 2 weeks. I spoke with Nereida in person and she was very kind and solved my problem. Someone give her a raise!

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