Cox Store

4.1
65 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Mesa. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
2011 E. University Drive, Mesa, AZ
85213, United States

Hours

Reviews

4.1
65 reviews
5 stars
49
4 stars
1
3 stars
2
2 stars
1
1 star
12
  • MM
    Mehdi Martin
    Jan 5, 2026
    1.0
    Apartment I leased was supposed to have a modem already in the unit, but they didn't. I picked up a modem from this store for my apartment and was told I would not have to return the modem and should just leave it in the apartment unit. This turned out to be incorrect information. After terminating my lease with the apartment and disconnecting my service, Cox was going to charge me $240 due to unreturned equipment for this modem. I had to spend multiple hours on the phone with Cox's god awful support system, and even had to contact the apartment building to be let back into the apartment to retrieve the modem to return it. This has potentially exacerbated a legal matter with that apartment building, as the lease was supposed to have been terminated due to ongoing noncompliances on their end. All because an employee couldn't bother double checking his information to ensure the information he was giving me was correct. The staff here is either lazy or incompetent, and very likely a combination of both. If you can, visit another store with more competent employees, or even better, do business with a different ISP. Personally, I will never use Cox communications for anything again.
  • CT
    Chelsey Taylor
    Oct 29, 2025
    1.0
    WiFi is trash. Unreliable
  • DJ
    Dave Johnson
    Oct 17, 2025
    1.0
    Gal on the phone says this store can turn off my service, guy in the store says I have to call the people on the phone. 2 plus hours into turning off my internet. Been disconnected 3 times by customer service. IHML.
  • NF
    Nancy F
    Sep 23, 2025
    1.0
    purposely sabotaged my account because i didn't want to buy cell phone service spent over 2 hours on the phone undoing what they screwed with. I truly hope they all get fired
  • IG
    Isaac Gubelin
    Sep 17, 2025
    5.0
    I came here to pick up new wifi equipment and I didn't need to wait long for assistance. Josiah was great!

Frequently Asked Questions About Cox Store

What types of internet and mobile services does Cox Store in Mesa offer?

Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices to meet various connectivity and communication needs.

What are the operating hours of the Cox Store in Mesa?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays. Holiday hours vary, with some days having shorter hours or being closed.