Cox Store

3.7
474 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Glendale. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
5102 W. Olive Ave., Glendale, AZ
85302, United States

Hours

Reviews

3.7
474 reviews
5 stars
235
4 stars
76
3 stars
37
2 stars
22
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were criticized for being rude and unhelpful.

Service Reliability

Customers reported frequent service outages and issues with internet connectivity, leading to dissatisfaction.

Pricing Concerns

Many reviews highlighted high prices and hidden fees, with some customers expressing frustration over unexpected charges.

In-Store Experience

In-store experiences varied, with some customers noting quick service and friendly staff, while others faced long wait times and inefficiencies.
  • JA
    Jaime Angulo
    Jan 2, 2026
    1.0
    You monopolize the internet just to give us shitty internet. Thinks a lot cox 🤦‍♂️
  • TB
    Tra Bouscaren
    Dec 29, 2025
    1.0
    Overcharge central
  • FB
    Felicia Baldwin
    Nov 28, 2025
    3.0
    I was greeted right away with a smile too. The employee was knowledgeable and made the process quicker than I could drive there. Not much else to say but if you're in the Phoenix area see if you qualify for the $30 internet I hope that this goes well and it's not something I end up regretting. If I can give advice to anyone when calling in for this internet package make sure you ask the right question and that would be the number of devices that you're going to be running also if there's a gamer in the family you might want to add that because that is going to tell the representative whether or not this package is good for you all right so have a great one thank you
  • RR
    Rita Ramos
    Nov 13, 2025
    5.0
    I would like to commend cox for an exceptionally awesome customer service I experienced at the 51st Ave and Olive Store I was helped by a young man named Ceasar Carona he not only attended to my issue he offered me cox mobile services in detail he set up my line and was totally attentive to my questions his customer service and attitude was the best I've ever had kudos young Ceasar keep up with your people skills I recommend this young man to help anyone who needs mobile service haven't had any problems with there mobile service thank you again Ceasar You Rock !!!!
  • XF
    xiduz fli
    Nov 1, 2025
    5.0
    Kevin rocks ! Me and my girlfriend came in the store, needing to transfer our services to our new place, but unfortunately the old resident still have their service active at our new place and instead of Kevin telling us he couldn’t help us. He went above and beyond and called the person who still had the services active and requested they canceled or move there service so we could transfer our services to our new place. The person gave him a hard time but he made sure to handle the situation. He was so kind and funny. Kevin is a great person. We have to know that there’s only so much they can do to help us and I’m glad he did the most to help us now our services are activated. I’m so happy ! Everyone working on shift at 5pm November 1st was so funny and kind in the store. We watched the World Series game while waiting. This is my GO TO COX STORE!

Frequently Asked Questions About Cox Store

What services does the Cox Store in Glendale offer?

The Cox Store in Glendale offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment services.

What products are available at the Cox Store in Glendale?

Products include Apple Mobile Devices, Samsung Mobile Devices, TV and Streaming equipment, and Home Phone services.