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Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Glendale. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.6
927 reviews
5 stars
455
4 stars
137
3 stars
68
2 stars
70
1 star
197
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and efficient, while others were criticized for being unhelpful or aggressive.
Internet Reliability
Many customers reported frequent internet outages and slow speeds, leading to dissatisfaction with the service.
Billing Issues
Numerous complaints about billing practices, including unexpected charges and difficulty resolving billing disputes.
Store Experience
Store visits were generally quick and efficient, but long wait times were noted during busy periods.
Employee Knowledge
Some employees were recognized for their knowledge and ability to assist customers effectively, while others were seen as lacking in helpfulness.
- NGNadine GarrityOct 29, 20255.0Quick aervice
- MRMichael RoseOct 19, 20255.0Everyone was so helpfull. Far better service than CenturyLink.
- JTJosh TweedyOct 16, 20251.0They're holding my modem ransom trying to say its they're equipment when they don't even sell Aries surfboards. Im glad they're going under. Everybody in the valley needs to switch to Wyyerd Fiber and put Cox to bed. Worst customer service whether you call or in person.
- GRGladys Rivera-MartinezOct 9, 20255.0Super quick visit. When I walked in, it was packed and there were 3 people on the waiting list. I needed to set up the internet service and get wifi. I was in and out in less than a half hour. Quickest cox service I've had and I've been to many cox stores in Arizona and Colorado.
- EFEd Meyer F.Oct 1, 20252.0We live in Arrowhead phase II and have had COX internet service for the past 12+ years. They've been the most reliable and the fastest option in the area, and I've tried them all. COX is definitely NOT the cheapest but we remained their customers for the speed and reliability. As of about two months ago we began to have frequent outages. The last two weeks these outages escalated to daily occurrence. Some days service goes out multiple times, which is truly unacceptable for a seasoned company such as COX. Calling support just gets us a confirmation that "we're aware and working on it". My wife and I work remotely and we have 3 high school / college kids. This morning I woke up for a business conference at 6am, internet is out again :( another day another outage. It certainly feels like it's time to move on and shop for a service provider that respects customer time and $.
Frequently Asked Questions About Cox Store
What are the regular operating hours for the Cox Store in Glendale?
The Cox Store in Glendale is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Is the Cox Store in Glendale open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1). On Christmas Eve (Dec 24) and New Year's Eve (Dec 31), it operates from 10:00 AM to 4:00 PM.
What products can I find at the Cox Store in Glendale?
You can find Apple and Samsung mobile devices, TV and streaming products, and home phone solutions at the store.
What services are offered at the Cox Store?
Services include home internet, mobile cellular service, cable and streaming services, equipment pick up and drop off, and bill payment.
What payment methods are accepted at the Cox Store?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is the Cox Store located in Glendale?
The store is located at 6070 W. Bell Road, Suite A-111, Glendale, AZ 85308, United States.
How can I contact the Cox Store in Glendale?
You can reach the Cox Store by phone at +1 602-368-6101.
Are there any nearby places of interest close to the Cox Store in Glendale?
Nearby places include the Red Wing Shoes store, Calvary Community Church, Sublime Salon and Spa, Tailgaters Sports Bar & Grill, and Glendale Black Bear Diner, offering various shopping, dining, and community experiences.
Can I combine a visit to the Cox Store with other activities nearby?
Yes, you can shop for shoes at Red Wing Shoes, enjoy dining at Tailgaters Sports Bar & Grill or Glendale Black Bear Diner, or relax at Sublime Salon and Spa after your appointment at the Cox Store.
How can nearby locations help me find the Cox Store in Glendale?
Nearby landmarks like Calvary Community Church and Red Wing Shoes can help you locate the Cox Store on W. Bell Road easily; these well-known spots make navigation straightforward.