Cox Store

3.6
246 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Casa Grande. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
1321 E Florence Blvd, Casa Grande, AZ
85122, United States

Hours

Reviews

3.6
246 reviews
5 stars
120
4 stars
34
3 stars
20
2 stars
14
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Reliability

Frequent outages and connectivity issues reported, especially during peak hours, causing frustration for customers.

Customer Service

Mixed reviews on customer service; while some employees received praise for their helpfulness, many customers reported poor experiences and unresponsive support.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value, feeling that the service does not justify the high costs.

Equipment Issues

Complaints about the quality of provided equipment, with many customers experiencing frequent disconnections and poor performance.
  • OR
    Oscar Rivas
    Dec 23, 2025
    1.0
    Tried setting up internet with this company 3 separate times. Tried getting internet since November. First time a shitty technician just drove by my house and claimed to knock on my door. Then my appointment gets pushed back to past Christmas. I make another call get a tech here sooner. Tech can’t work on my power line for some reason. Call APS apparently nothing irregular or wrong. Try getting another tech. Next available appointment middle of next month. Just wack
  • JG
    Jose Gutierrez
    Dec 15, 2025
    3.0
    Used to have good price . Now there prices are high for just ok service.
  • BR
    Bryan Reams
    Oct 14, 2025
    1.0
    Had century link for years, $77 a month for unlimited with zero issues. I’ve had cox for 5 months, I told them about all my devices and usage and they recommended a plan. I’ve almost reached the limit every month and the past two months I nearly doubled my usage and I’m using 1/2 my devices.They charged me $170 for data in sep/oct. Cancelling my service. They ripped me people off.
  • RM
    Ramon Murrieta
    Sep 8, 2025
    1.0
    If you wanna pay close to $200 for 2000mb to only get 150mb and outages that happen very frequently with zero support and consideration to you then this is the best option for you.
  • XX
    Xenia
    Aug 30, 2025
    1.0
    200 dollars a month for gigabit internet, on copper cable. Insane ripoff, insanely insulting company. Has raised our bill bit by bit over the months Just Because, meanwhile the rest of the city and the rest of the country has access to gigabit internet on fiber cable at 50 dollars a month. No one should pay over a hundred dollars for even some of the nicer/large bandwidth plans out there. Predatory prices, spotty uptime despite copper cable and lan connected devices. No one should Have to be on wireless internet, 5G, or satellite internet when we live in a city with a decent sized population. These companies are ripping us off wholesale and they know it. If you're considering Cox, look into local companies laying fiber in our area like Quantum Fiber or T-Mobile or Metronet or Airebeam or Centurylink or Wecom Fiber or Google. You can check the full scope of what all internet plans are offered to your house using a website ran by the official government FCC, google "FCC Broadband Map" Try and help me in encouraging and organizing more fiber companies to bring more affordable, and great internet to Casa Grande. Show them we have paying customers here who are desperate for competition. Add your house location and contact info to their contacts for being interested in fiber internet. I talked to Quantum Fiber over the phone and they were Very kind in telling me even what competing companies offered to my house location. Some neighborhoods and locations have fiber in Casa Grande, but not all. To a degree this should be a government led effort connecting more people with quality internet. Cox's own supplied hardware, their router and modems are *terrible*, do not let them charge you more for the price of including terrible hardware into their plans, affordable and sane routers and modems are out there, and I am talking spending a 40 dollar cost for a one time purchase. You should own your devices and be able to control what they do freely. You should not have to eternally rent bad hardware that doesn't do a great job in the modern year.

Frequently Asked Questions About Cox Store

What products and services can I find at the Cox Store in Casa Grande?

The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, TV and streaming services, home phone services, and accessories.

What are the operating hours of the Cox Store in Casa Grande?

The Cox Store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary, including early closures on December 24 and 31, and closures on November 27, December 25, and January 1.