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Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Rogers. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.3
239 reviews
5 stars
101
4 stars
31
3 stars
20
2 stars
8
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Reliability
Customers frequently reported outages and unreliable internet service, with many experiencing frequent disconnections.
Customer Service
Mixed reviews on customer service; while some staff were praised for being helpful, many customers reported poor experiences and unhelpful responses.
Pricing Issues
Numerous complaints about unexpected price increases and lack of transparency regarding billing and service costs.
In-Store Experience
In-store service was often described as slow, with long wait times and inadequate staffing.
Technical Support
Technical support was criticized for being ineffective, with many customers reporting unresolved issues after multiple service calls.
- SOShannon OwensNov 9, 20253.0Eh
- JMJames McDougalOct 28, 20251.0Very poor service
- JSJames StewartJul 25, 20251.0Cox. Sucks.
- MMMalady MalveauxJul 15, 20251.0Cox sucks!! I have internet to work from home but with Cox I loose money instead of making it. Internet goes out if it's cloudy but the kicker is they will schedule a "maintenance outage" WITHOUT alerting their customers. The outage isn't a few minutes. It's 5 hours minimum!! After missing pretty much a whole shift at work (TWICE), they would only take $10 off the bill BUT IT NEVER CAME OFF MY BILL!!! I HATE COX!!! FIND ANYONE ELSE!!!!
- ALapril lybeckJun 12, 20254.0I've had great customer service and support . Only 4 stars because cable is way too expensive.
Frequently Asked Questions About Cox Store
What are the main products and services offered at the Cox Store in Rogers?
The Cox Store in Rogers offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, TV and streaming services, and home phone solutions. Services include home internet, mobile cellular service, cable and streaming service, equipment pickup and drop-off, and bill payment.
What payment options are accepted at the Cox Store in Rogers?
Payment options accepted include American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the regular store hours for the Cox Store in Rogers?
The Cox Store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
Is the Cox Store in Rogers open on major holidays?
The store is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025 and December 31, 2025, it operates from 10:00 AM to 4:00 PM.
Does the Cox Store offer in-store and curbside pickup services?
Yes, the Cox Store offers both in-store pickup and curbside pickup services.
Where is the Cox Store in Rogers located?
It is located at 2603 W Pleasant Grove Rd, Ste 110, Rogers, AR 72758, USA.
How can I contact the Cox Store in Rogers?
You can reach the store by phone at +1 479-254-3459 or visit their website https://www.cox.com/local/residential/stores/ar/rogers/2603-w-pleasant-grove-rd for more information.
Are there any nearby dining options around the Cox Store in Rogers?
Yes, customers can visit Gusano’s Pizzeria nearby, a restaurant offering sushi and other meals, perfect for dining before or after visiting the store.
What nearby places of interest can help customers find the Cox Store?
Nearby landmarks include TD Ameritrade bank and River Dental. These can help customers orient themselves when locating the Cox Store on W Pleasant Grove Rd.
Are there any nearby services for relaxation or personal care close to the Cox Store?
Yes, Cindy's Nails and Bella Jade Massage Therapy are nearby options for nail and massage services, offering convenient personal care activities near your visit to the Cox Store.