Brand Certified
Cox Store
3.3(676 reviews)
Certified by Cox Store • Feb 22, 2026
Business Details
8100 Rogers Ave., Fort Smith, AR
72903, United States
Certified by Cox Store • Feb 22, 2026
(479) 573-2299
Certified by Cox Store • Feb 22, 2026
https://www.cox.com/residential/local/stores/ar/fort-smith/8100-rogers-ave.html
Certified by Cox Store • Feb 22, 2026
About
Certified by Cox Store • Feb 22, 2026
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Fort Smith. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Certified by Cox Store • Feb 22, 2026
Hours
Certified by Cox Store • Feb 22, 2026
Reviews
3.3
676 reviews
5 stars
288
4 stars
91
3 stars
54
2 stars
47
1 star
196
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including difficulty reaching representatives and unhelpful responses.
Pricing Issues
Numerous reviews highlighted concerns about rising prices, hidden fees, and dissatisfaction with the value for money.
Service Reliability
Frequent complaints about internet outages and unreliable service were noted, with many customers expressing frustration over consistent connectivity issues.
Staff Experience
While some customers praised individual staff members for their helpfulness, overall sentiments about the staff's knowledge and efficiency were mixed.
- AEAlex Estes4 days ago1.0ZERO STARS this company has yet to do anything right it lets me schedule for a new modem installation today and then nothing no one shows up just to see that they are closed today stupid company that gets nothing right and the customer support tells me I can’t get it installed til Tuesday so two days later and I can get my WiFi? No thanks worst WiFi company around
- CWCharles Whitman5 days ago1.0If I could leave no stars I would. This is hands down the worst internet provider I’ve ever had the displeasure of having, if I was in the middle of Antarctica and cox was the only provider I’d choose to go without, not that it would be any better with them because it was the most unreliable service I’ve ever had all while somehow being the most expensive. Service is guaranteed to drop out for a whole day at least once a month. Can’t call and talk to someone without being on hold for 20 minutes and when you do get someone they aren’t the most helpful, I was paying 100 bucks a month for 1g that I never got. That’s actually the driver for me switching, its like they knew they were the only game in town because when I complained about my service the guy who I was talking to said “find another provider”. It just so happened a month later Dobson fiber laid a line right in front of my house, made a phone call and had to wait for a few months for them to activate it but definitely worth it. Cox is charging a premium price for sub par service everything from the quality of service, value for the price, customer service, and the quantity of data available (it’s 2026 what company does offer unlimited data). You’ll be better off with literally anyone else, do not get involved with this company.
- RSRandy McGhee SRFeb 15, 20261.0We called for a 3rd time to get someone out here to bury a cable that has been on my lawn for over two months. The technician was here on Saturday 2-14. He isn't equipped to bury cable. He said he would submit a rush order. This is the second time the so called rush order was supposed to happen. Just bad bad service.
- IVIsaias VelezFeb 7, 20265.0Team was willing to help!
- VMVictor MuñozJan 14, 20265.0I had a great experience with Alfredo today. He was incredibly nice and helpful. He took the time to review my account and successfully helped me lower my monthly payment. I really appreciate his excellent customer service!
Frequently Asked Questions About Cox Store
What products and services are offered at the Cox Store in Fort Smith?
The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, the latest mobile devices including Apple and Samsung, home phone, TV and streaming services, and accessories. Services include home internet, mobile cellular service, cable and streaming service, equipment pickup and drop-off, and bill payment.
What are the operating hours of the Cox Store in Fort Smith?
The Cox Store is open Monday through Saturday from 10:00 AM to 7:00 PM and is closed on Sundays. Holiday hours vary, with some days closing early and some days closed entirely.
Does the Cox Store offer pickup options?
Yes, the Cox Store offers both in-store pickup and curbside pickup services for customer convenience.
What payment options are accepted at the Cox Store?
The Cox Store accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
How can I contact the Cox Store in Fort Smith?
You can contact the Cox Store by calling +1 479-573-2299 or visiting their website at https://www.cox.com/local/residential/stores/ar/fort-smith/8100-rogers-ave.
Where is the Cox Store located in Fort Smith?
The Cox Store is located at 8100 Rogers Ave., Ste. B, Fort Smith, AR 72903, United States.
Are there dining options near the Cox Store where I can grab a meal or snack?
Yes, nearby dining options include Jimmy John's, Firehouse Subs Ft. Smith, Popeyes Louisiana Kitchen, Taco Bell, Art's BBQ and Burgers, and Tommy's Seafood & Steakhouse, providing a variety of fast food, sandwiches, barbecue, and seafood choices.
What nearby medical facilities are close to the Cox Store for urgent care or specialist visits?
Nearby medical centers include Mercy Clinic Interventional Pain Management - River Valley, Mercy Clinic Orthopedics - River Valley, Mercy Rehabilitation Services, Mercy Clinic Radiology, River Valley Musculoskeletal Center, and various doctors such as Keith J. Bolyard, MD, Brian Travis Goodman, and Kenneth Seiter.
Are there other retail stores near the Cox Store for complementary shopping?
Yes, nearby retail stores include Mattress Firm Clearance Center Rogers Avenue, Mattress Firm, Cheap Sleep Furniture and Mattress, Buddy's Home Furnishings, and Computer Gurus for electronics and computer repair services.
Can I find places of worship near the Cox Store?
Yes, Massard Baptist Church is a nearby religious organization located close to the Cox Store in Fort Smith.
Brand Certified Facts from Cox Store
Cox Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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