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Cox Store

3.1
(515 reviews)

Business Details

(479) 365-2449

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Fayetteville. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
637 East Joyce Blvd., Fayetteville, AR
72703, United States

Hours

Reviews

3.1
515 reviews
5 stars
203
4 stars
59
3 stars
38
2 stars
34
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

In-store staff received praise for being friendly, helpful, and efficient, while online customer service was frequently criticized for being unresponsive and ineffective.

Service Reliability

Many customers reported frequent internet outages and poor service quality, leading to frustration and dissatisfaction with the overall reliability of Cox's internet service.

Pricing Issues

Customers expressed concerns about unexpected price increases and billing errors, with many feeling misled about service costs.

Technical Support

Technical support was often described as inadequate, with long wait times and unresolved issues, leading to further dissatisfaction among users.
  • MC
    michael calvert
    Feb 15, 2026
    3.0
    When I signed up for service, it immediately did not work. I called to have a technician come out. Despite being sold service with a non-working piece of equipment, I was forced to pay $120 for the visit.
  • AG
    A B (GodParticle)
    Jan 29, 2026
    5.0
    The employees are the best part about this store. Welcoming, understanding, competent, and quick. They get things done the right way here. I went in and there were a bunch of people, but I was helped quickly and carefully. Would recommend this store to anyone using Cox or planning to. This is the place to go.
  • ES
    Eric Sauer
    Jan 20, 2026
    5.0
    Its important to manage expectations but even when this place is busy they do their best to process us as we get in here.
  • ET
    Emerson Taylor
    Jan 6, 2026
    1.0
    Service is way to pricey for it to have outages several times a week for extended periods of time!
  • MF
    Matt F.
    Dec 30, 2025
    1.0
    They added phone service to my account without my permission or knowledge. I’m dumb so I thought the price just increased. A year later they wouldn’t credit my account for something I never asked for. And I was on the phone for three hours with six different people. Three of those people were H1B and I couldn’t understand a word they were saying. The first person should’ve transferred me to a manager, but no, three hours minimum on the phone before that. Complete and total trash. Use ATT instead.

Frequently Asked Questions About Cox Store

What products and services does the Cox Store in Fayetteville offer?

The Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, latest mobile devices including Apple and Samsung, TV and streaming services, home phone, equipment pick up and drop off, bill payment, and more.

What are the regular operating hours of the Cox Store on East Joyce Blvd?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.

Brand Certified Facts from Cox Store

Cox Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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