Cox Store

3.5
591 reviews
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Business Details

201 SW 14th St., Bentonville, AR
72712, United States
(479) 657-2620
https://www.cox.com/residential/local/stores/ar/bentonville/201-sw-14th-st.html
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About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Bentonville. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
201 SW 14th St., Bentonville, AR
72712, United States

Hours

Reviews

3.5
591 reviews
5 stars
266
4 stars
92
3 stars
41
2 stars
28
1 star
164

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for being unprofessional and unresponsive.

Internet Reliability

Frequent complaints about internet outages and inconsistent service, with many customers expressing frustration over the reliability of the connection.

Pricing Issues

Customers report dissatisfaction with rising prices and unexpected charges, leading to perceptions of poor value for service.

Installation Problems

Numerous issues reported with installation processes, including delays and miscommunication about service requirements.

Staff Performance

While some employees receive high praise for their assistance, others are noted for poor communication and lack of professionalism.
  • JG
    Joshua Golden
    5 days ago
    1.0
    Signed up for cox mobile. Then 2 weeks later they offer free iPhone 17 upgrade but won’t honor it for me..
  • JA
    JOSEPH AVILA
    Nov 11, 2025
    5.0
    I cut the cable and returned my equipment. Went with You Tube TV. Saved $$$!!!
  • IA
    I A
    Oct 21, 2025
    5.0
    Al (that is "AL") is awesome. THANKS, Al!
  • EB
    Elijah Bush
    Oct 16, 2025
    1.0
    Never consistent and often throttled.
  • CB
    Chanel Brackett
    Aug 23, 2025
    5.0
    It's been over a year but I called this Cox location when we bought our house to get Internet set up. Everything from that initial contact until now has been great. Very affordable too- we only pay $50/month. I work from home and we also often have 4 devices streaming or gaming on Wi-Fi simultaneously. We live near Hiwasse and hardly ever experience outages. Many are complaining about outages but maybe escaping the city dwellers is the key to fabulous WiFi signal 🤔. Thanks, Cox!
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Frequently Asked Questions About Cox Store

What products and services does Cox Store in Bentonville offer?

Cox Store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, mobile devices including Apple and Samsung, TV and streaming services, home phone, and accessories. They also provide home internet service, mobile cellular service, cable and streaming services, equipment pick up and drop off, and bill payment.

What are the opening hours of Cox Store in Bentonville?

Cox Store is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays. On certain holidays like December 24 and December 31, it operates from 10:00 AM to 4:00 PM and is closed on holidays such as November 27, December 25, and January 1.