Hollywood Casino at Charles Town Races

Reviews

• WP

  William Pataky

  1 day ago
  5.0
  Nice casino in West Virginia. We visited while taking a road trip through West Virginia and Maryland. The casino was great with all the popular games and plenty of food and beverage options. It was very crowded and seemingly EVERYONE smokes cigarettes which makes the whole place stink even the non smoking areas. Other than that it's a lot of fun and having the racetrack breaks the monotony of sitting at a slot machine for hours. It's fun to go bet the next race and then watch it go off. Besides the cigarette smoke I highly recommend this place
• CC

  Christopher Carlone

  2 days ago
  1.0
  I gamble a lot, and thanks to my job I can travel and gamble at the same time. This casino is visually one of the nicest looking places I have been to in my travels. The hotel is also quite pleasant if you can get past the constant stench of cigarette smoke. The staff is friendly and accommodating. They offer a good double deck Blackjack game with decent penetration (players who care about this, you know who you are) and fair table minimums for entry. But the slots man. Oh my Jesus H Fudge, the God dang slots. They do. Not. Pay. They do. Not. Pay. There is no casino I have played at in my travels with as garbage player returns as Hollywood Charlestown. I am not exaggerating when I say I haven't left this place ONCE in the green. I came here on a whim back in November of 2025. They were offering three nights free per week, $400 Penn Cash, so I went down for the week. In three days I must have lost close to $10,000. Easy. I was never more livid than on this trip. The bonus features on their games trigger so sparsely, and when they do trigger they hardly pay a dime. I have never felt more abused by any place of business in my life. I said to myself never again. I find myself back here three months later, $5k in free play, and I still can't win! It's ridiculous. They need to increase their RTPs. It's atrocious and playing is agonizingly depressing. I'm redeeming the remainder of this free play and kissing this place goodbye after. Never again in this place. And it is so sad because the property is well taken care of but unplayable. Every other Penn property I've been to actually pays and on occasion you can leave a winner. Leave this place. Save your money. Gamble somewhere they actually respect the players pockets.
• TR

  Taive Riley

  Jan 30, 2026
  1.0
  Why does this place have a kids menu if they won’t allow kids to even go into the restaurant?
• JG

  Jan G

  Jan 22, 2026
  4.0
  Rooms were clean (but smelled of cigar smoke) & service was basically standard--nothing great, but really nothing to complain about.
• TN

  Thulena Nguyen

  Jan 21, 2026
  4.0
  1/18/26 visit Service rating: The steakhouse, casino cage and hotel front desk all had great service. The drink service for players was a bit slow but they were friendly! The hotel is older so the rooms are a little outdated but it was an easy check in process and we had all the amenities we needed. They have a shuttle to and from hotel to casino since they’re not in walking distance to each other. Overall, we’d visit again.

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