Bowling AlleyBar & GrillRestaurantSports BarEvent VenueSports LeagueVideo ArcadeSporting Goods Store
Bowlero is immersive entertainment at its best-the kind of interactive fun that lets you forget about everything and just enjoy the moment. When you roll in, you'll find a wonderful distraction in every corner of our hipster-inspired, retro-awesome venue. Bowl on blacklight lanes. Hit up our interactive arcade. Join a laser tag battle or traverse our ropes courses (at select locations). Or just explore the over-the-top culinary creations of our inventive menus.
Feedback on customer service is mixed; while some staff members are praised for their attentiveness and friendliness, others are criticized for rudeness and unprofessional behavior.
Pricing
Many customers feel that the prices are high, especially for food and drinks, leading to dissatisfaction regarding value for money.
Cleanliness and Maintenance
The bowling alley is generally reported as clean, but there are complaints about broken machines and issues with the air conditioning.
Staffing Issues
Several reviews mention that the establishment is understaffed, leading to long wait times for service and food.
Overall Experience
While some customers had enjoyable experiences, others reported significant issues that detracted from their visits, indicating inconsistency in service quality.
JM
Jeremy Martin
Feb 25, 2026
1.0
Probably the worst bowling experience ever!!! Everything was way over priced!!
Couldn't get a drink for more then an hour.
Didn't seem like anyone there knew what they are doing.. need a card on hold to bowl coudnt pay cash...
Lanes didnt work didnt reset pins
Will probably never return here.
6 dollar shoe rental is crazy!!!!
Make sure you have your wallet ready because its ganna cost you
Highly recommend going somewhere else.
Have all these lanes but made us bowl next to another group.
AR
Alicia Richter
Feb 22, 2026
1.0
Our visit was a complete disaster. From the moment we walked in, the lack of clear pricing was concerning – we only found info on website specials. After providing my card, there was no explanation of potential charges.
The bar service was abysmal. We waited 20 minutes without any acknowledgment, despite staff, including the manager Tyler, walking past repeatedly. When Tyler finally approached, he walked away without taking our order, only to return 10 minutes later and ignore us completely. It took 40 minutes to get drinks. The bartender was sympathetic, but we witnessed Tyler slamming fridge doors and throwing cups. Then, our lane broke down, and we had to search for help, eventually finding the bartender. After one game, we gave up.
Checking out was another ordeal. Tyler walked away as we approached, helped other customers first, and then questioned why we only bowled one game. When we tried to explain our experience, he cut me off to complain about staffing issues. He didn't try to resolve anything, just said, 'Hope your experience is better next time.' The arcade and other staff were fine, but Tyler's management was a major issue. Plus, we saw a staff member use their hand in the ice machine to make a drink.
We witnessed so much anger and resentment with the manager and employees this place was alot better before Bowlero took over DO NOT GO HERE. We hope that sweet bartender finds another job where she is respected.
LB
Lakiesha Bowie
Feb 15, 2026
1.0
Very Horrible experience. Service was poor. When we first arrived we had to wait over 30 minutes to be helped. Once we finally was addressed for service the cashier was trying to make us pay for VIP section in order to do unlimited bowling, which I knew he was lying. The cashier finally told the truth and let us know unlimited bowling was 30 dollars a person. I tried ordering a pizza but I was ignored. I suspected the men working here wasn’t trying to help me because I was black. I s en them helping all white people. Then our bowling lane started to have technical difficulties. Nothing was going good. The service was horrible. The food was horrible. The music was horrible The lanes was horrible. Everything was horrible and I wouldn’t recommend a dog to go there.
JW
John Wilson
Feb 14, 2026
2.0
So a few friends and I decided to do something special for valentine day and go bowling (a very wisconsin thing to do). The reviews looked good for this place. They were wrong.
We started by ordering food and drinks off the QR code. The one staff member at the bar did not know how to make a margaritas and had to find another staff member to do so. And even then it was made incorrectly and missing an add on. The other drinks didn't get to us till well into the meal. They did not have one of the drinks we ordered and we were not refunded for the cost.
At the lane, it keep breaking down on us constantly and no one really seemed to care. If it happened once or twice that would be understandable. But it was constantly breaking down. Out of two hours, we got only about an hour and a half. And again, they did offer 20 extra minutes for compensation. Still a truly a disappointing experience
JV
Justice Vang
Feb 14, 2026
1.0
It was our first time here. The lane we were on broke down on us three times. The first time, the pins were not reset for the next bowler, it happened two times and we went to ask for help. Asking for help took awhile, it was hard to find someone to help us out. We understand it was busy but there was always only one or two persons at the front desk. Though we saw many workers just standing and walking around. They looked young.
The second time the lane broke down on us was when the balls were all stuck in the back by the pins.
The third time wasn’t our lane but it was the lane next to us. They could only get one of the bumpers down, so overall, it seems like their bowling systems need to be updated or fixed. But we will not be coming back, we had a very bad experience.
What types of entertainment and activities does JB's on 41 offer?
JB's on 41 offers bowling on blacklight lanes, an interactive arcade, laser tag battles, and a variety of inventive culinary creations.
What are the operating hours of JB's on 41 throughout the week?
JB's on 41 is open from 4:00 PM to 11:00 PM Monday through Thursday, 4:00 PM to 1:00 AM on Friday, 12:00 PM to 1:00 AM on Saturday, and 12:00 PM to 10:00 PM on Sunday.
Where is JB's on 41 located?
JB's on 41 is located at 4040 S 27th St, Milwaukee, WI 53211, USA.
Can I make lane reservations at JB's on 41?
Yes, lane reservations can be made through their online booking system at https://www.bowlero.com/location/jbs-41/booking/lane-reservation.
Does JB's on 41 have an online menu available?
Yes, their menu is available online at https://www.bowlero.com/location/jbs-41/menu.
How can I contact JB's on 41 for guest services?
You can contact JB's on 41 by emailing guestservice@lsent.com or by calling +1 414-373-7041.
Is there a nearby bowling alley alternative to JB's on 41?
Yes, Olympic Lanes is another nearby bowling alley located close to JB's on 41, offering additional bowling entertainment options.
What nearby locations can help customers find JB's on 41 easily?
Landmark Credit Union - Milwaukee South Branch and Braeger Chevrolet are nearby landmarks that can help customers find JB's on 41.
Are there family-friendly places near JB's on 41 to visit before or after bowling?
Yes, nearby places like Wilson Park and Toys"R" Us offer family-friendly activities and shopping to complement your visit to JB's on 41.
What social media platforms can I follow JB's on 41?
You can follow JB's on 41 on Facebook at https://www.facebook.com/JBsOn41Milwaukee/ and find their website at https://www.bowlero.com/location/jbs-41.
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