Business Details
About
SCUBA Instructor
Underwater Connection is a PADI 5-Star dive center in Menomonee Falls, WI that has been serving the community for over 40 years with a wide range of services and products including scuba gear, scuba diving equipment, scuba diving classes, scuba trips, and much more. Our experts are always on hand to help you with any questions you might have and we put special emphasis on customer service to ensure your satisfaction. For a great service in Menomonee Falls, WI, call on Underwater Connection.
Details
- Credit cardAvailable
- Cash onlyNot available
- Free parking garageNot available
- Free parking lotAvailable
Location
Underwater Connection
N87W16459 Appleton Ave #3, Menomonee Falls, WI
53051, United States
Hours
Reviews
4.9
210 reviews
5 stars
196
4 stars
9
3 stars1
2 stars3
1 star1
What are people saying?
AI-generated from recent customer reviews
Instructor Quality
Feedback on instructors is mixed; while many praised their knowledge and patience, one customer reported a negative experience with a specific instructor.
Customer Service
Overall, customers consistently highlighted the friendly, helpful, and knowledgeable staff, noting their willingness to assist with diving needs.
Training and Certification
The dive shop is recognized for its comprehensive training programs, with many customers expressing satisfaction with their certification experiences.
Equipment and Gear
Customers appreciate the wide selection of diving gear available, along with the personalized service in selecting appropriate equipment.
Community and Atmosphere
The shop fosters a welcoming community atmosphere, with many customers enjoying the social aspects of diving trips and classes.
- JHJohn HernandezJan 3, 20265.0Mike and the crew have always been and will always be the best and classiest folks in the business. You would be hard pressed to find a better experience with your diving at any level, anywhere in the world. Do yourself and your loved ones a favor and go to UC first and don't get qualified to dive while on vacation. Second to none!
- LRLen RaddeDec 21, 20253.0I had a bad experience with the instructor on training for peak performance buoyancy class The store has always been helpful I just got hooked up with the wrong instructor
- JCJen CurtisDec 17, 20255.0Excellent place to learn an amazing skill!
- BPBill PowellDec 14, 20255.0We have always had a great experience dealing with Underwater connection. They have always been able to repair or update our dive gear. I highly recommend their store for all your diving needs.
- ABAnthony Van BurenNov 26, 20255.0I really like this scuba shop. They offer comprehensive dive training at many levels from beginner to advanced and it's operated by experienced and knowledgeable ownership and staff. I've taken advanced classes at Underwater Connections such as Air Enrichment and Advanced Open Water and was extremely impressed with the professionalism of the staff that I worked with. Jerrod went above and beyond to make sure all students were understanding the material and practice exercises. They also sell I wide range of dive gear and can fully outfit you with top of the line gear. I recommend checking this place out if you are interested in learning to dive or would like to improve your diving or add new certifications.
Frequently Asked Questions About Underwater Connection
What services does Underwater Connection offer?
Underwater Connection offers a wide range of scuba diving services including scuba gear sales, scuba diving classes, scuba trips, rentals, gear servicing, and specialty courses such as rescue diver and technical diving.
Where is Underwater Connection located?
Underwater Connection is located at N87W16459 Appleton Ave #3, Menomonee Falls, WI 53051, USA.
What are the store hours for Underwater Connection?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 11:00 AM to 4:00 PM, and closed on Sundays.
What payment options are accepted at Underwater Connection?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, PayPal, Samsung Pay, and Visa.
Does Underwater Connection offer scuba diving classes for beginners?
Yes, they offer PADI Open Water Diver courses and Discover Scuba Diving programs suitable for beginners.
Is there parking available at Underwater Connection?
Yes, Underwater Connection has free onsite parking available for customers.
Can I rent scuba gear at Underwater Connection?
Yes, equipment rentals including scuba gear are available at Underwater Connection.
How can I contact Underwater Connection for inquiries or bookings?
You can call them at +1 262-256-0305 or email scuba@uwconnection.com.
What nearby places can I visit before or after my dive shopping at Underwater Connection?
Nearby places include Pop's Custard, an ice cream and burger restaurant; Kruegers Entertainment Center offering bowling and sports bar; and Player's Pub, a local sports bar and pub, perfect for dining or entertainment before or after your visit.
Are there any nearby stores where I can shop along with Underwater Connection?
Yes, nearby retail stores include El Paso Western Gear for clothing, John's Shoe Shop for shoe repair and sales, and Menomonee Falls Cricket Wireless for mobile phones and electronics.
Where can I find nearby personal care services when visiting Underwater Connection?
Nearby personal care options include Lush Suites and Salon, VIP Salon, Zenful Hair Design for hair and beauty services, and TLP Nails Gel Studio for nail care.