Business Details
About
Bicycle StoreBicycle Repair ShopBicycle Rental Service
Trek Bicycle Madison West is your destination for the latest products from Trek and Bontrager, bike rentals, and professional bike fits. Stop by to find the ideal road, city, mountain, kids', or electric bike and get bike service for all makes and models.
Conveniently located on Madison’s Westside near the West Towne Mall, we're proud to support the local cycling community through our work with local teams, the Wisconsin High School Cycling League, Ride the Drive, and Ironman Wisconsin. We’re also proud to have partnered with the Wisconsin Bike Federation to promote increased cycling infrastructure in Wisconsin.
Stop by our bike shop, learn about our group rides and clinics, check out our fleet of rental bikes, and see what we have to offer.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
544 reviews
5 stars
511
4 stars
16
3 stars5
2 stars4
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and genuinely helpful, creating a welcoming atmosphere.
Expertise
The staff demonstrated a high level of expertise in bike sales and service, with many customers noting their ability to quickly diagnose and resolve issues.
Product Selection
The store offers a wide variety of bikes and accessories, catering to different needs and preferences, which customers appreciated.
Service Efficiency
Many reviews highlighted the quick turnaround for bike repairs and maintenance, often completed without appointments.
Mixed Experiences
While most feedback was positive, a few customers reported less satisfactory experiences, particularly regarding staff attitudes and knowledge.
- KRKristina Riordan5 days ago5.0Helpful staff who listened to what I was looking for and provided recommendations, set me up to test ride, and made sure I was able to take advantage of all applicable discounts when purchasing a new bike.
- JPJim PecquexOct 25, 20255.0Excellent, very helpful staff.
- CPC POct 24, 20255.0Best bike store and staff ever! Know their stuff and seem as excited for you as you are for your new bike purchase. Great scene in the store and wonderful selection of bikes and associated bike needs!
- RLRebecca LangtonOct 14, 20255.0Knowledgeable staff, and great service
- PPpji713Sep 29, 20255.0Great service. Fixed my wife’s bike in 7 minutes. Bought chain lube.
Frequently Asked Questions About Trek Bicycle Madison West
What types of bicycles are available at Trek Bicycle Madison West?
They offer the latest Trek and Bontrager road, city, mountain, kids', and electric bikes, along with bike rentals and professional bike fits.
Where is Trek Bicycle Madison West located?
It is located at 8108 Mineral Point Road, Madison, WI 53719, United States.
What are the operating hours of Trek Bicycle Madison West?
They are open Monday to Friday from 11:00 AM to 6:00 PM, and on Saturdays and Sundays from 11:00 AM to 5:00 PM.
Does Trek Bicycle Madison West provide bike repair services?
Yes, they provide professional servicing for all bike makes and models.
Can customers rent bikes at Trek Bicycle Madison West?
Yes, they offer a fleet of rental bikes for customers.
What payment options are accepted at Trek Bicycle Madison West?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is same-day delivery available from Trek Bicycle Madison West?
No, same-day delivery is not available, but they do offer delivery and in-store pickup services.
How can I contact Trek Bicycle Madison West?
You can call them at +1 608-833-8735 or email madisonwest@trekbikes.com.
What nearby places can I visit after shopping at Trek Bicycle Madison West?
You can visit nearby stores such as GameStop for video games, David's Bridal for wedding needs, or enjoy a meal at Taco Bell and Happy Wok, both fast food restaurants close by.
Are there convenient locations for coffee or banking near Trek Bicycle Madison West?
Yes, Starbucks is nearby for coffee, and Wisconsin Bank and Trust is close for banking needs.
Where can I find mobile phone services near Trek Bicycle Madison West?
You can visit Cricket Wireless inside GameStop, U.S. Cellular, or Batteries Plus Bulbs nearby for mobile phone services and accessories.