Business Details
About
Bicycle StoreBicycle Repair ShopBicycle Rental Service
Trek Bicycle Tacoma North End (formerly Old Town Bicycles) is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style.
We’re conveniently located in Tacoma, where we’re proud to service our surrounding communities. We’re also lucky to be located near some awesome places to ride, like Point Defiance Park, Foothills Trail, Dune Park, and the Scott Pierson Trail.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!
Location
Hours
Reviews
4.7
218 reviews
5 stars
191
4 stars
10
3 stars
6
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.
Bike Repairs
Many reviews highlighted the quick and efficient service for bike repairs, with customers appreciating the thoroughness and expertise of the mechanics.
Product Quality
The shop received positive feedback for offering quality bikes and parts, with customers expressing satisfaction with their purchases.
Welcoming Atmosphere
The store was described as welcoming and inviting, making customers feel comfortable and valued during their visits.
Communication
While most feedback was positive, there were a few mentions of communication issues regarding service wait times.
- WAW ANov 8, 20255.0Grateful to the guys here for an impeccable bike build in record time. I brought in a Specialized Epic frame and they accommodated my having the parts shipped to the store. It took just three hours from the last part arriving to receiving notification that the bike was ready, all for a reasonable price.
- THTyler HutchersonOct 29, 20255.0Super friendly with fast and efficient service. Highly recommend!
- KJKevin JohnsonOct 12, 20255.0We bought Specialized Vado bikes from Old Town Bikes a few years ago. We are so pleased Trek is honoring the lifetime tune up package we purchased and even more pleased Travis and others working there are still willing to continue servicing our bikes. Travis even reached out via email thanking us for the business and to remind us to anticipate minor derailleur adjustments. Thank you for all you do at Tacoma Trek! KJ
- OGOscar GonzalesOct 9, 20255.0Can’t remember the name of the persons that help me out. He was very helpful and knowledgeable
- TKTJ KarchOct 5, 20255.0Everyone here is very friendly and helpful! They go above and beyond to make sure you are happy with your purchases!
Frequently Asked Questions About Trek Bicycle Tacoma North End
What types of bicycles does Trek Bicycle Tacoma North End offer?
They offer road, city, mountain, and electric bikes from Trek and Bontrager to suit various riding styles.
Where is Trek Bicycle Tacoma North End located?
The shop is located at 3009 McCarver St, Tacoma, WA 98403, USA.
What are the store hours for Trek Bicycle Tacoma North End?
The shop is open Tuesday through Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM. It is closed on Mondays.
Can I get my bike serviced or repaired at Trek Bicycle Tacoma North End?
Yes, they provide bike service and tune-ups for bikes of any brand.
What payment methods are accepted at Trek Bicycle Tacoma North End?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Trek Bicycle Tacoma North End?
You can call them at +1 253-573-9400 or email tacomanorthend@trekbikes.com.
Does Trek Bicycle Tacoma North End have an online presence?
Yes, you can visit their website at https://trekbikes.com/us/en_US/retail/tacoma-north-end/ and their Facebook page at https://www.facebook.com/66015486208.
What nearby trails and parks can customers explore after visiting Trek Bicycle Tacoma North End?
Customers can enjoy rides at nearby Point Defiance Park, Foothills Trail, Dune Park, and the Scott Pierson Trail, all great spots for cycling.
Where can I grab a coffee or a bite near Trek Bicycle Tacoma North End?
Nearby options include Curran Coffee, Starbucks, The Spar (an American restaurant and bar), Cafe Divino, and Talks Over Tea Therapy, a tea room and smoothie bar.
Are there any professional services close to Trek Bicycle Tacoma North End?
Yes, nearby you can find legal services like Johnson Graffe Keay Moniz and Castillo Law, financial advisors like Edgewater Wealth Management and Edward Jones, as well as real estate agents such as Heidi Hurst Team and Kylee Hill Homes.